"great product but baaaaaaaaad customer service..."1.0 starson by earl3baer
Pros: It's a nifty device that is fun to use.
Cons: really really really bad customer service
Summary: The ipod touch is a very handy device that is a lot of fun as well. But when the battery that is supposed to play video for 7 hours only lasts for 3 hours there is a problem. If you would be able to call customer service and get it fixed it would be a little problem. Well it's been 2 months and I finally got a refurbished product that don't work at all because the screen does not work... At this moment customer service is making me go through upgrades to no avail. It's two hours later and now they want me to go through it all again. So while waiting for this darn thing to update for the second time I am writing reviews on it in a bad mood!!!