- Average user rating: 3.0 stars out of 78 reviews Back to product review
- My rating: 0 stars
Full user review
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25 out of 30 people found this review helpful
0.5 stars
"Two Words! NO WARRANTY!"
Pros: Great sound and features. Very Impressed!
Cons: NO WARRANTY!
Summary: Read the CNET review and cliked on link at bottom of page to one of the "CNET certified" retailers. When unit arrived it would not play MP3's. Called Cambridge Soundworks Tech Department and they determined that I had a bad unit and it needed to be replaced, HOWEVER, since I didn't buy from an "authorized retailer" the warranty was not valid. Everything I read stated a 1 Year Warranty, even on their site, and no mention of "authorized retailers." I've even found stores that claim to be authorized retailers but are not listed on the Cambridge site. My guess is that unless you buy directly from Cambridge they will give you a hard time with any warranty work.
- 2 replies to this review
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Why are you blaming Cambridge SoundWorks for not providing warranty on an item sold by an unauthorized reseller? If CNET "certified" the reseller, you should be blaming them.
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Where did you buy it from, You should contact them. I will buy it from Cambridge, since it the same price.
