Creative Zen user reviews (4GB)

Pros size, features, screen

Cons no bluetooth

Summary I have had mine a little over a week now and I have put it through its paces pretty well. It froze on me a couple of times but the reset button fixed it each time without messing up anything on the player. I like the extra memory slot, I find it a good place to keep pictures and videos and I don't mind that it does not sync with the rest of the player's memory.
I use Creative's software because I like being able to sync podcasts via ZenCast. You may have to fiddle with everything a bit in the beginning, but that is part of the fun. I really like the size, it is perfect for the gym and the radio reception has proven to be adequate. I wish it had bluetooth but I knew when I purchased it that it did not, so I really can't complain about that. I have not been exceptionally happy with Creative's support (I have two other Creative players). I think they should offer life time email support, or at least try to answer questions when you have a problem, but they only give you 60 days, then it's "sorry". Creative's forum is very helpful and Anything But Ipod and Epizencenter both have really good forums, which will prove helpful when your 60 days expires.
I have not had any problem with battery time, it has always played longer than I needed at any one time. I have had difficulty getting videos to convert if they are *.mov videos and I still have not solved that to my satisfaction.
Joey

Pros tons of features, great audio

Cons SD slot is almost useless due ot current design flaws

Summary Being highly interested in purchasing this player I did some more research. I find out that the SD expansion slot is designed poorly. Consumer beware! You think you are going to just pop in an SD card and jack up the memory of this unit.....sort of.

All data stored on the SD is kept separate from the main on-board memory. So all those extra songs you put on the SD will be hidden away in their own lists.

Pray for a firmware update to make the data on the SD expansion seamlessly integrated with all your other data.

Pros size and capabilities were perfect for me.

Cons Could not be detected by Windows XP setup

Summary I waited eight days for the player to be shipped across the country. Loaded the software and charged the battery, player could not be detected. Tech reps sent instructions and commands to alter the system registry(should not have to take such a drastic action). Day 3, the player would not boot up , firmware needed to be reinstalled. The player was not detected, so firmware could not be reinstalled. Day 4, the Player was returned at customer's expense...return date unknown.

Overall, I am very impressed by the features of the player. I just wish I had received one that was fully operable. If a new player is not received, I will be extremely disappointed.

Rating presents experience(4).

ALB

Pros Sounded great, briefly

Cons It doesn't work

Summary It looked great out of the box, charged it up and listened to the radio and it sounded great. That was the end, three computers in the house and not one of them would recognize it. Went through all of the online help and then emailed them. They sent me back links to the same info I had gone through. After a couple of exchanges I managed to get a phone number from them. The tech support person had me go through all of the same hoops again, and then informed me that for 25 dollars each way they would repair it. Took it back for a Sansa and am much happier