"Died on me after a month"2.0 starson by wdfadude
Pros: Feature-packed; small and sleak; great price
Cons: After a month of working perfectly, it simply shut down and stopped working; no video compression
Summary: After using a few larger, hard drive-based mp3 players (iPods, Creative Jukebox Zen Xtra, Toshiba Gigabeat), I figured it was time to get a small, flash-based model that could fit and go anywhere. I did my research on what would be the best all-around flash player that would give me the most bang for the buck, and decided to buy the Creative Zen V Plus. I fell in love with it instantly. Great features, terrific design...a solid 9.5 on a 10 scale. The only gripes would be that there is no avi video compression on it (even a few-minute vid clip is over 100 MB) and no Windows 2000 support.
Earlier today, in the middle of a battery charge, the Zen V died on me. I got nothing but a black screen, and no response from the buttons. I scoured the internet - including the Creative site - to see if anyone else has had similar problems. It seems like dozens out of hundreds of Zen V Plus owners have had numerous freeze-ups or even a dead player even after only having it a short time. I tried every trick in the book to revive it - pushed the reset button numerous times; tried holding the on/off slider for extended periods of time; tried pressing various combinations of buttons; tried restarting my Zen sofwtare on my PC; rebooted my PC; reinstalled my Zen sofwtare; all to no avail. All I have is a dead piece of plastic.
I'm very disappointed. I'm torn between returning it to the store and either getting a new Zen V Plus or trying my luck with another mp3 player. Given the number of times this has happened to others (just look at the Creative forums), I say with a heavy heart that I'm leaning towards the later choice. Creative had a winner on it's hands; but due to freeze-ups/dying players, it looks like a lemon. It's only because (when it was working) it may have been the best overall player on the market that I give it a rating of 4. Otherwise, it deserves a 1 simply for reliability. Purchase this at your own risk.