"Creative Zen V Plus let down, fails to much to be classed as a good player."1.0 starson by honestopinion04
Pros: Freezing player, formating only option and means starting again every time it freezes
Cons: Sound Quality is fantastic, it looks great, has video and FM radio which work really well
Summary: I bought the Creative Zen V Plus after reading millions of reviews and looking at loads of different MP3 players. I was looking for good battery life, good sized memory and FM radio would be a bonus.
The Zen came top in most reviews and was at a great price on Amazon. With 4GB memory it is the perfect size for loads of music and with radio + Video as a bonus. It looked great when it turned up, small shinny and stylish. I charged it, installed the software and started to copy music to the player, I was copying an album at a time, all was going fine, then around reaching the 2GB full mark it would stop the USB connection, freezed on my laptop and the player would stick on the USB docked screen. You have to reset at this stage and it tries to rebuild the library, but never completes. Tried cleaning files option, no change, only option is to format and start again. I tried to get it working for 3 days, with the same problem happening. I tested every way to copy music to it, I tried different albums. I had it working once, by copying less that 2GB to it. Great sound etc, but I wanted it for the 4GB size, tried to put more music on it when only 1.5 GB used, froze again when over 2GB mark was reached, had to format again. I am gutted, as I had spent so much time looking for the ideal player. Ebuyer has hundreds of great and fantastic reviews about it. I am sending this one back for a replacement, hoping that there are only a few dodgy one's out there, but I may get lucky the next time. I am giving it one more chance, but if the same thing happens, I will be getting my money back and looking well away from buying creative labs products.
It is not until you buy it and then go on to www.creative.com to register, that you then see that amount of freezing etc issues that everyone has had with a number of creatives players. I don't understand how they get rated so highly. There forum is full of hundreds if not thousands of complaints and fault discriptions.
If I get one that works properly with no issues i will be happy, but for a first time experience, I have to rate this player as a 2. I would give it a 9/10 for style, options, sound quality (when using different earphones)and accessories, but it's the music you need it for first and fore most. I wouldn't recommend this product, maybe the second one will change my mind, but I think I am clutching at straws.