The bright 1.8-inch, square color LCD gives the iRiver H10 some presence, and the revamped iRiver interface has color-coded player modes that zip by when you use the touch strip. The main menu options include Music, FM Radio, Recordings (voice and line-in), Photo, Text, Browser (browse any type of file), and Settings. The primary music option uses the file ID3 tags to break down your library by artist, album, genre, title, and playlist, as opposed to the folder-based categorization seen in previous iRiver products. Each of these options also allows you to play all tracks in a specific folder. Onscreen, you'll get information such as the artist, the filename, battery life, play time, total play time, the file type, play mode, a progress meter, the current/total file number, and even a clock. There's a lot of info, but it's clear and easy to read. What we would like to see is support for album art, particularly since the H10 is so music store/service-friendly.
One thing that bothered us about the popular (but short-lived) H320 was its confusing controller interface, and iRiver has made the H10 much easier to control--however, it's not perfect. The primary controller strip is similar to that of the Creative Zen Micro, but it offers better menu handling and utilizes a different technology that we think is more tactile than the Zen Micro's. While you can quickly scroll through the menu with ease, there is no option to allow for selection by touch, as one might expect from a touch strip. Instead, you must use the Select and Back buttons flanking the strip. Generally, though, menu navigation is straightforward and intuitive.
Player controls line the iRiver H10's right side, and a power button and a microphone are situated on the left. Up top are the hold switch, as well as the headphone and smart jacks; a wired in-line remote is an option. Down below is a proprietary dock-connector port. Unlike the 5GB and 6GB H10s, the 20GB version has a nonremovable battery. This is a downer, since one of the niceties of the micro hard drive versions is the ability to swap the battery out with a fresh one.
As mentioned, it's easier to acclimate to the iRiver H10's touch strip than the Creative Zen Micro's. However, the device is very thin and smooth, and it can be a hassle transitioning from the touch strip to the controls on the side, unlike with the iPod Mini's stationary interface. You'll find yourself reaching for buttons a lot. It's a long stretch from the bottom of the strip all the way up to the Select button, and the buttons are flush on the front and not easy to feel. In fact, at times, the device needed to be used two-handed. Two more interface gripes: First, there's no Now Playing option, so it's difficult to get back to the main player screen. It turns out that pressing play/pause will always take you there. It's a good thing, too--without a dedicated volume control (our second gripe), it's necessary to return to this screen to turn down the volume with the touch strip.
The USB 2.0-enabled iRiver H10 ships with decent Sennheiser earbuds, a USB cable, an AC adapter, software, and a snug, white rubberized (and honestly, a bit ugly) protective carrying case with a belt clip. It's important to note that the USB cable is proprietary and that it incorporates the power port, so you'll need to carry it for recharging the H10--kind of a pain.Those looking for a high-capacity player decked out with (almost) all the trimmings will be pleased with the iRiver H10. It supports MP3, protected WMA (including subscription-based music), JPEG, and text files and is 100 percent compatible with Windows Media Player (WMP) 10.0 and its autosyncing capabilities out of the box; the unit allows for one on-the-go playlist--known as a QuickList--too. Additionally, Audible.com support is coming soon, but the delays have been longer than expected, thanks to Media Transfer Protocol (MTP) software complications. Unlike many competing products that are waiting indefinitely for their firmware updates, the H10 is already Janus compatible, meaning it's ready to host subscription-based downloads from services such as Napster To Go, Rhapsody To Go, and Yahoo Music Unlimited.