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iRiver H320 (20GB)

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Product summary

The good: Excellent audio playback and recording quality; vibrant color interface; strong battery life; compatible with DRM-protected WMAs and subscription-based services; decent FM tuner.

The bad: Slight learning curve; photos load slowly; no simultaneous photo and music playback; controls can be confusing at first; slow start-up; no on-the-go playlist.

The bottom line: As did the phased-out H120, the H320 will attract those who value features as well as superior audio playback and recording quality over style.

Specifications: Dimensions (WxDxH): 2.4 in x 0.9 in x 4.1 in ; Weight: 6.5 oz See full specs

See all products in the iRiver H300 series

CNET editors' review

  • Reviewed on: 01/25/2005
  • Released on: 09/20/2004
Many moons ago, the iRiver H120 was dubbed one of the first "iPod killers," thanks to its petite form factor and a bevy of extra features. Today, its replacement, the 20GB H320 ($330), is consistently one of the first high-capacity MP3 players to be mentioned in the same breath as the iPod (the 40GB H340 is also available at $440). Thanks to a major interface overhaul that includes a photo-friendly color screen, the feature-rich H320 is a legitimate choice for those who require lots of storage, multiple-file-format compatibility, and extra features that the iPod lacks, such as recording and FM tuning. Still, the H320 has some weaknesses, including confusing navigation and slow photo loading that may discourage prospective buyers searching for another iPod killer.

Editor's note: We have changed the rating in this review to reflect recent changes in our rating scale. Click here to find out more. Measuring 4 by 2.4 by 0.9 inches and weighing 6.4 ounces, the durable, black plastic-encased H320 is neither a design marvel nor a sleek iPod-like device. It's noticeably thick, not to mention heavier than it looks. (In the world of gadgets, a few ounces or fractions of inches make a difference.) The overall look is utilitarian although the color screen does add some style points. We like to call the H320 the "Soviet iPod."

Instead of the scrollwheel or touch pad that we've recently become accustomed to, the H320 is operated by pressing a series of tactile buttons, which are clustered together underneath the 2-inch TFT 260,000-color display. These buttons are clearly marked, but some have double functions, so a careful read of the informative user manual is a necessity.

The center Navi button serves as the primary Select key, and the surrounding four buttons are navigation, volume, or forward and reverse controls, depending on what screen you're on. Additionally, the Navi button serves as the Menu button when held down for a couple of seconds. It gets more confusing. To the left of the navigation controls are the on and off buttons, which also serve as play/pause and stop buttons. To the far right are the record and A-B loop buttons, which also serve as function and EQ buttons, respectively--again, when they're held down.

As confusing as that sounds, once you've used the H320 for about a week, all the controls become intuitive, especially for those who grew up tinkering with computers. It's just not as out-of-the-box simple as the iPod. If this all sounds discouraging, just remember: the H320 does so much more than the iPod.


The H320's interface is a pleasure to look at.

Holding down the Navi button opens the setup menu, which includes a deep set of tweakable options for General, Display, Timer, Control, and other items. The function button will give you a choice of Music, Radio, Record, Text, Picture, and Browser. The interface is well organized, and icons and graphics pop off the screen--certainly a plus for the H320. For example, in Play mode, the screen cleanly and efficiently displays tons of info, including track number, a battery-progress bar, level meters, and playback time, as well as track name, file type, bit rate, EQ, and sampling rate. Those who love info-packed interfaces will warm to the H320.

Moving back to the hardware, the top of the H320 features separate line-in and line-out ports as well as a headphone jack and a smart jack for the optional wired remote. You'll find a nice big microphone on the left side and a Hold switch on the right. Underneath is a power port plus two data ports: a USB 1.1 port best used for media and a USB 2.0 port for data.


The optional wired remote is as simple to use as its looks imply.

The H320 ships with a variety of accessories, including an AC adapter, a USB cable, a line in/out cable, an external microphone (very nice), a decent protective carrying case, and even a good pair of headphones. Still, larger and more powerful headphones are a requirement in our book.

If you're looking for a phat set of features, look no further than the iRiver H320 because it's loaded. The H320 can handle a variety of file formats, including MP3, WMA, protected WMA, OGG, and ASF audio files. It is also the first true MP3 player to be compatible with Microsoft's next-gen DRM (aka Janus), which allows it to play back WMA tracks "rented" from subscription-based music services such as Napster-to-Go and Musicmatch On Demand. We think subscription-services make a lot of sense for many people since you get to select from an ever-growing catalog of music, and with Windows Media Player's auto-syncing or Musicmatch On Demand's DJ feature, you can easily refresh 20GB worth of music.


Photos load slowly on the H320's ample color screen, but they look good.

But with the H320, you'll want to save some space for JPEG or BMP photos. The H320 is afforded the ability to display photos on its bright color screen. Unfortunately, this feature is more of a novelty than a useful tool, thanks to turtle-slow image loading (a 3MB file takes about 10 seconds to load) and lack of critical capabilities such as simultaneous photo and music playback and slide shows. IRiver claims that the H320's internal processor wasn't designed for multitasking as it is with the 5GB H10. At the very least, iRiver should implement an autocompress function, where Window Media Player optimizes photos for the H320 much the same way iTunes does for the iPod Photo. If you're in the market for an MP3 player with integrated photo viewing, there are far better choices, including both the aforementioned H10 and the iPod Photo, as well as the new crop of Samsung players coming out in 2005.

Still, if you're more audio-inclined, the H320 very rarely disappoints. A nicely implemented FM tuner and recorder (with 30 station presets and autoscanning), top-notch line-in recording with a variety of recording options (for example, MP3 bit rates as high as 320Kbps), and the best built-in microphone that we've experienced for voice recording make the H320 an audio geek's fantasy device. iRiver even throws in an external microphone that works well.

Minor features abound as well, including a text viewer and a decent search function that allows you to find a track within the maximum of 2,000 folders and 9,999 files that the system supports. In playback mode, quickly pressing the center Navi button opens up the music library, which can be browsed by file, artist, album, and genre, in a folder-tree style that iRiver users have become accustomed to.

Overall, the iRiver H320 is one of the best-sounding MP3 players we've tested. Surprisingly, it has a relatively low signal-to-noise ratio of 90dB but comes armed with a delectable set of preset and user-defined EQs as well as impressive SRS Wow effects that take sound to the next level. This certainly beats the tar out of the iPod and its weak EQ. It's also a loud player that can sufficiently drive a good set of headphones. As mentioned earlier, line-in and voice recording yield excellent results, and, coupled with a decent, color recording interface (unlike some flash players with tiny monochrome screens), the H320 is a useful recording tool. The player's FM tuning is also one of the better performers we've heard.

As for the H320's processor, it takes the device a good 20 seconds to start up, and photos (which are typically at least 1MB in size) take a lifetime to load. In addition, the vivid color screen does come at a cost. That is, to get the 17.2 hours of battery life per charge, CNET Labs set the H320 to turn off its display after 5 seconds. Users can't passively view the display in this mode (unlike the iPod Photo), so, for instance, you'll need to hit a button to turn it on, then press another button to increase the volume. If you leave the display turned on, battery life takes a major hit.

The H320 is an ideal device for storing files, thanks to its MTP autosync capability (that is, transfers are optimized when using with Windows Media Player) and its impressive USB 2.0 transfer rate of 9.75MB per second.

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Reviews from around the WebPowered by alaTest

  • alaTest.com

    Editors' rating: 86

    Summary: alaTest has collected and analyzed 698 reviews of iRiver H320 from international magazines and websites. Experts rate this product 83/100 and users 85/100. Comparing these reviews to 361151 other MP3 Players reviews gives this product an overall alaScore™ 86/100 = Very Good.

  • laptopmag.com

    Editors' rating: 70

    Read full review

  • pocket-lint.co.uk

    Editors' rating: 80

    Summary: Aside from the confusion and the clumsy menu system this player eventually does what it sets out to do - we think?

    Read full review

  • Computeract!ve

    Editors' rating: 80

    Summary: A worthy rival to the iPod with a load more features

    Read full review

  • pcmag.com

    Editors' rating: 80

    Summary: The iRiver H320 is a no-compromises player that sounds terrific and records beautifully. With FM and photo viewing, it's a powerful, portable entertainment center.

    Read full review

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