-
Average user rating:
- My rating: 0 stars
Full user review
-
3.5 stars
"While Working, My Niece LOVED this item. Easy to use."
Pros: My One Year Old Niece was able to easily navigate this player in no time at all and it appeared to be durable. The handle made it easy for her to carry around and the menu is sufficient.
Cons: Just One and a half months after having this player, it stopped working. We completed the firmware update that the website suggested and had no luck.
Summary: My Niece absolutely loved her Sweet Pea, unfortunately after just a month and a half, it stopped working.
Initial contact to their customer service was received back fairly quickly but the firmware update didn't work and the second email took over 10 days to illicit a response. We have spent the money to ship it to the Warranty company and are anxiously awaiting a replacement.
The eventual response was, a large lot went out with known problems. They were swamped and new batches are better.
Shame that I had to spend the additional cash for shipping back so soon after receiving and that the company didn't seem to care.
Niece received it for her first birthday though and did truly love it. Learned the buttons quickly and in no time at all was skipping ahead to her favorite songs.
%20user%20review%20and%20rating%20-%20CNET%20Reviews&srcUrl=http://reviews.cnet.com/mp3-players/peapod-toys-sweetpea3-blue/4864-6490_7-32848619-1.html){kind=small}