"Zero customer service"2.0 starson
Pros: Nice shape and size, comfortable arm band. The Rio Music Manager is better than some others. I like the headphones.
Cons: I could get ZERO customer service from Rio. Somehow when I was opening the unit and trying to put it in the arm band, the settings were switched to Japanese text. Since I can't read Japanese, I couldn't switch it back to English. I sent three emails via