"Would have been great if it worked"1.0 starson by Rich B
Pros: Great range of file types supported, great sound, great features
Cons: but it wont work and cust support is absolutely the worst ever
Summary: This player was the absolute greatest...an iPod killer if there ever was - until I was dumb enough to walk down stairs with it and the HD LOCKED!!! I know, it sounds impossible given the other reviews LOL but its true. And customer service keeps sending these pre-written emails telling me to do things I already said it wont do. The first guy actually told me to remove the battery...which is impossible because its integrated. The second guy said he didnt know why the first guy told me to do that, and on and on. I wish the ipod supported .wma I would change in a heartbeat. I guess im going for a Dell dude. Was a great idea while it lasted though.........Updated
I bought the iPod 30G photo after my Karma died. WOW I wish i had bought it from the beginning. The iPod is the right call. I spent about 4 hours converting my wma to mp3, and it was worth it. I should have listened to the crowd on this one. BUY AN IPOD!!!!