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"Not Good for Audio Book Downloads" on by audiobookguy
Pros: Cheap, small, great sound
Cons: Problems with large audio book tracks
Summary: I've had this for a month and love it for books that I rip from CDs. I use it several hours a days while working out, driving, walking, etc. However, I often download books from public library sites and it doesn't work so well with them. On long book tracks (45-75 minutes), it won't start up where you turn it off. It displays the correct location (minutes:seconds) but always plays from the beginning of the track. It then won't fast forward for more than 10 minutes of a track before skiping to the next track. Seems like a software bug but Sansa support says "it doesn't bookmark files". Huh? it sure seems like it's trying to. If this function worked I'd give it a 10 but have to say 5 for now for audio book listeners.
Updated
Sansa upgraded the software and I've been using it for audio downloads for three months without a problem. They also fixed the problems with fastfowarding and remembering its location when turned off. A perfect player for audiobooks at a great price. -
"Excellent player" on by bws71
Pros: Does everything it is supposed to perfectly
Cons: None so far.
Summary: I've had the Clip for over a week now and I've used all of the features. I have a 30 GB iPod and an older Sansa already but I bought the Clip specifically to use it with Rhapsody To Go. I have been extremely happy with the Clip. At first it wouldn't work with Rhapsody To Go but I read online that you need to format the player first. Once I did that it worked seamlessly. I love being able to delete songs on the fly. The Clip is small but has a nice heft to it. The controls and the belt clip are sturdy and well made. The screen is very bright and clear. Sound (using Sony Fontopia earbuds) is great - just as good as any player I've heard.
I love my iPod but this inexpensive player does what none Apple's players do and it does these things very well. FM tuner, voice recording, on the fly playlist manipulation and subscription music at a very reasonable price make this player a great product. If I didn't prefer iTunes over all the other music library managers, I would go Sansa all the way.
Personally I would prefer a removable battery. But mp3 players with removable batteries are hard to find these days. While it is true that you can't use the player when it is connected to your computer, the previous reviewer is incorrect about the wall/car charger. I plugged the clip in to my iPod USB wall charger and it works fine.
I'm trying to think of a downside to this player but honestly I can't. So far it does its job perfectly. -
"Absolute Junk!" on by mjk1971
Pros: Attractive, compact
Cons: Fails in less than a month; good luck getting it replaced
Summary: I ordered this for my son on November 4, 2007 (received a week later). It lasted about three weeks, then the screen abruptly went out. NO damage, NO misuse/mishandling. Contacted SanDisk's "technical support" [sic] on 12/8, was told to email them a copy of my amazon.com receipt, and then they'd be happy to send out a replacement without me having to return the defective. On 12/11, the "support" staff wrote me via their website-based "support message" system asking me to verify what packaging it originally came in, implying it was a refurb or gray-market product (despite the AUTHENTIC amazon.com receipt already provided). I explained I ordered it FROM amazon.com, not a third-party seller, it came in genuine retail packaging, and was NOT gray market. On 12/19, I was informed via the above-mentioned message system my trouble ticket was closed and a new RMA ticket was opened. I was also asked for the Serial Number of the product, and my phone number (both provided on 12/8, in order to even open the trouble ticket). I called in again to ask why they couldn't get the facts straight, was told that the first staff on 12/8 was wrong about me not having to return the defective, and was promptly provided the RMA and UPS label email, after the staff I spoke with saw I was right (required info already on file). On 12/26, SanDisk received my returned product. On 1/2, I inquired about replacement shipping status. I was told via the message system that it would be "5-7 days" (quote unquote) for the replacement to ship from date of receipt (12/26). Today, 1/8, I called in to find out about shipment status, and was told that it would be "7-10 days" instead, despite the message from her colleague. My kid bought this with his own hard-earned money (I simply ordered it for him), and is now out the product for nearly a month. I broke down out of sympathy for him, and bought him a Sony Walkman mp3 player at the local Staples to replace the Sansa Clip (at twice the price). I also called SanDisk HQ to ask about help in getting the replacement shipped ASAP. No response from SanDisk HQ in Milpitas, CA, yet. DO NOT BUY THIS product or any SanDisk products until they improve both their quality control AND their "customer service/technical support" practices.
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"Missing functionality??" on by jheckman65
Pros: Good sound, nice value, easy to navigate
Cons: Battery life is short
Summary: I think this unit is pretty nice overall, the major problem I've found is that it will not function when its connected to a PC or an AC charger. The battery takes a while to charge and not being able to use it when it's connected to a PC is annoying since it contains an FM tuner.
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"Performs great, cheap price, simple to operate" on by surprisetask
Pros: Price, No addl software needed (uses MediaPlayer), and performance/sound
Cons: 4 gig would be nice
Summary: I have a 30 gig Zune for the car, but wanted something small for the gym. I can play mp3's on my phone, but don't like to carry that when I'm lifting weights or doing cardio. Saw this unit at Best Buy (black) and bought the 2 gig for $60 bucks. No addl software is needed... the device drivers are automatically installed and then Windows Media player recognizes it and can be used to sync or create play lists. The quality is great and it's very easy to operate. The headphones included are not the best, but it's that way with any MP3 player. I have a ton of better earbuds lying around so that wasn't a problem. The interface is easy to operate and the sound is great, but one of the things I love is being able to clip it onto my shirt or shorts without buying another $20 case. It's only .9 ounces so it doesn't feel like there is anything weighing me down. My wife doesn't like complicated technology and loved mine so much we picked one up yesterday for her (the red one). It took about 10 minutes to plug the usb sync cable to the laptop and select the music to sync and it was ready to use. Also as a small bonus it came with a partial charge. I'd recommend this whole heartedly. The only thing I think could be better is if it could have more memory, but for what I'm using it for it's already got plenty of room to spare.
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