SanDisk Sansa Clip Zip user reviews (white, 4GB)

Pros It has lots of features and options and can be used like a USB storage device

Cons Where to start. I bought two of them, brand new. One red, one white, both 4gb. The white one's power button broke and the headphone jack broke off. The solder is really weak, Sansa knows this. The red one just shut off, support couldn't help

Summary even with sansa's great warranty, the fact that they anticipate such malfunctions says a lot about the product. The multiple malfunctions make it hard to give this potentially good product a good review. Customer service seems only to exist to keep the company roping in more customers. The headaches i have gone through to fix both of my clips is NOT worth buying a shotty piece of plastic, that sometimes can play your music, they should make a quality product to begin with as most users reported a solder problem with one part or another. I finally took my clip apart to fix it and was able to solder it much stronger and better than it originally was done or when i sent it back for repairs under warranty. I paid for shipping both ways, and the month while i waited I had nothing to listen to music to. It has been broken longer than I have had it working, that was over a year ago. I would not recommend this product to anyone