"Excellent but not perfect"4.5 starson by rolandperch
Pros: Awesome Package/Features
Cons: Lacks some basics
Summary: I usually don't submit reviews, but I have made many purchases on the opinions of people on this site so I thought it was time to give back. I have been researching these things for months and was determined not to go down the devils path (IPOD). Why such hate you might say?
Apple seems to be in the get game of getting you anyway they can. You can only use itunes, can't replace batteries yourself (easily)plus the accessory barrage. It's clear that the money you plunk down is only the beginning of the world domination of your wallet. That's why I was looking forward to this product. It seems to have many more features then the nano and the company seems to not want you to throw the thing away when the battery stops charging. Also you have the option of upgrading the memory with an expansion card...nice touch. Voice recorder, radio, and a radio recorder...all nice and work well for what they are.
The unit is very impressive and substantial compared to the nano. The screen is big, clear and attractive. The wheel is not as smooth as the nano but not a deal breaker. After having it a couple days I've had excellent battery life. The software is easy to use(for media conversion)and goof proof. The sound is excellent although the buds are a bit big for my ears and I am not a small person. Ok, here's the bad in my opinion, the unit is in need of a user adjustable eq.
The settings in the unit are barely usable, the normal setting is ok, but nothing special. The other thing is there is no stop button on the unit, granted I haven't had a new unit in a few years but I thought stop/pause/ffwd/rwd/ play were the basics. If you are playing something you pause it then toggle back through the menus to find something else. The only way to truly stop the unit is to turn it off. Also there is a slot for an expansion card but theres no cover/door for it so I suppose dirt/crud could get inside the unit. But thats about it. The other stuff in James' review is no big deal. I contacted support 3 times on a compatibility issue I was having and they were great, patient, and very helpful. I like the product a lot, hope it holds up. I hope this helps you in your decision making.
I'll check back after a couple weeks of usage.Updated
I've now had the unit for two weeks, here is the deal, the thing froze up on the start screen,tried the reset functions many times tech support told me to just get another one.Problem is the stores wont have it in for a week or two.
BTW this is why I wanted a flash player as opposed to a hard disk. My last unit (Archos JB Recorder) seized up on a regular basis. I bought it off of Best Buy's website. All this being said I still think it's a good little unit and will give it another chance. I guess thats what I get for buying a new product before it even hit the stores. It's like they say, never buy a first model year of any car. In any case to answer some of the questions, I did not try video on it but the music and picture stuff was great. Like I said an equalizer would have been ideal but the sound isn't horrible. As far as gapless music I assume youre talking about pauses in between songs/noice. Didn't notice any of that. As far as album art goes I would assume it does. I just learned how to actually link the metadata but on one of my support calls I asked the guy about that and he said as long as it's in a recognizable format (jpeg) it should read it. So I will wait to try another one.Updated
After having the product for 2 weeks here is an update.The unit froze up on me, after trying many resets, the support guy advised taking it back and getting another one. I bought it off of Best Buy's website, the store doesn't have them it yet though. Frustrating, yes, I still like the product, but the whole reason I wanted a flash player is because I had such a bad freeze up problem with my Archos JB unit.
I guess it's like they say, never buy a car in it's first model year. In any case I still like the unit and will give it another try. Like I said before, If it had an eq that would kick some you know what. Haven't tried video on it. As far as album art. I am just now learning how to do that, so when I get another unit I will try that out, although in a support call I asked the guy about that and he said as long as it's in a recognized format (jpeg) it will read it. Yes I am way out of touch with the Metadata/music subscription crowd. As far as the sound quality, I think a lot has to do with your source, your ripping rate (i rip at 192wma) and headphones, but the unit seemed to sound ok/didn't hear any noticeable gaps more them whats on a cd.Updated
After about two weeks of use the unit froze, after trying the reset function numerous times and I ended up returning it to Best Buy. (I bought it online) Like the other user's post I had the same exact problem. Sounds like they havent worked that glitch out yet. That being said the unit still is very attractive, but the whole reason I wanted a flash player was to avoid the freeze up problem so often associated with disk units. Don't know If I'll get another one, like they say you should never buy a car first model year, hopefully firmware upgrades will solve this problem.Updated
After talking to support, the latest update is that they were yanked from the Best Buy site because of the firmware problem, but the ones hitting the stores in the next month will have the firmware fixed. So it may be worth another shot then