Pros good features
Cons lack of flexibility
Summary I bought a new 4 gb zune yesterday. The features are good. I used it with my Bose earphones (priced at 2/3 the price of zune). The zune player keeps resetting every 5 mins. But it works continuously when used with zune earphones.
So, if you want to enjoy music with the best headphones/earphones, zune is not the product for you.
Other issues - the zune software does not allow me to add my own videos. The only thing I can do is specify the location on my PC for it to find the video. While it recognises few WMV files, it does not recognise many others. It is surprising and irritating.
Pros Form Factor, Display, Sound
Cons Lack of Support from Microsoft, Incredibly Buggy Software, Device Crashes
Summary I picked up a Zune this past weekend, and it will be going back on Saturday. This was my fifth audio player in the last ~9 years, having owned a Creative Zen, a Gen 4 ipod and a pair of Gen 2 nanos. The ipods, while great devices, seemed to bring me bad luck, as I had gone through 3 in 4 years. I had heard good things about the Zune and, now that a flash-based version existed, I figured I'd give it a shot. It's a very nice looking device, feels great in the hand and has remarkable video quality for a player of this size (I haven't seen video on the Gen 3 nanos and as such, can't compare the 2 objectively). The sound quality is right up there with my old ipods (I never use the stock earbuds, but used the same pair of Shure e2c buds that I used with the nano)
Unfortunately, that is where the positives end. I'll preface this by saying that I'm fairly computer savvy and have done plenty with software, hardware and peripherals in my day.
A week before buying the Zune, I picked up a new, Vista-based laptop. I was unable to start using it until I got the Zune, and figured it would be a great opportunity to "launch" both of my new toys. I booted and updated the laptop, then downloaded the Zune software. Hooked the Zune up and as soon as it was detected, the software crashed. Tried a few more times with the same result. Uninstall and reinstall of the software caused the same problem. Growing frustrated, I broke out my old, Celeron-based XP laptop and tried the Zune on there - wouldn't even detect the device and wouldn't let me install the drivers manually. 3 hours on the phone with Zune support (nice enough folks) were wasted with no solution. I had one more computer in the house - a 5 year old Dell desktop (Pentium 4, running XP) and was able to get everything working on there. Not wanting to be tied to that dinosaur (especially given that its best days are behind it), I continued trying to get it running on the Vista laptop to no avail. Another 4 hours with tech support over the next 2 days provided nothing more than additional frustration, apologies and a few compliments (nice to have an L2 tech tell you that you seem to be well versed in the technology they're paid to deal with). Continuing to play with it on my own, I FINALLY got the software to run, with the Zune connected, and was even able to sync music (another problem is the way in which the Zune software organizes and re-tags everything). At that point, my last nerve was touched. I had a few TV shows I had downloaded and converted to MP4 using cucusoft's Zune video converted (a great program, BTW). I moved the files onto the Zune software and it crashed (DLL error). I searched for a fix and thought I found one, which I put in. At that point, I was able to launch the software and get the videos to show up, but the minute I tried moving one of them to the device, it crashed again...and again...and again.
I give up - looks like it's back to ipod-land for me.
The amazing thing is that, somehow, Microsoft's own device fails to work with its operating system...
Pros Size, Screen, Large fonts, FM, video, wireless sync
Cons Price: $99 would make this THE device in it's space
Summary Just bought one form my son. We already have a previous gen iPod in the home but are not enamored with the small screen and lack of features. Sure it plays music but no wireless sync, no FM, no video and the screen is really hard to read. MS got it right this time around. Now all they have to do is undercut Apples pricing ...
Pros beautifull glass screen,the touch pad is sweet,sound quality,nice video quality
Cons zune softwares kinda gay and no EQ setting
Summary its sweet and since i got it for free it makes it so much sweeter i freakin love this thing i recomend it to the ipod anyday cause i own the 30 GB and after 2 years lets just say its gotten old
"REETURNED!"on by jettabooster
Pros visually cool, small, and light
Cons MICROSOFT, default ear buds, software
Summary I bought this about 3 weeks ago. I loved it at first. Its fun to play with. But the true funtionality of it sucks, for me atleast. Lets say you are listening to a song, and you start looking for another song to play. You find it and you want to listen to it. You cant just hit play and start listening to it. You have to hit play to stop the current song, and then play again to start the song you want to listen to. And you can just hit play twice real fast, you have to hit play, pause for a song, then hit play again. I find it annoying.
Next, I use this for snow skiing. The finger pad aka the only way to navigate around does not sense gloves. It appears to be fingers only. Which means I have to take my glove off every time i want to change something.
Next, the hold button. It just doesnt feel sturdy. Moves to easily.
Next, the ear buds. At first I thought the zune was just worthless. But after using ear buds from my previous mp3 player i realized that microsoft was just being cheap because they are GARBAGE. Songs sound muffled, not clear nor crisp. If you do get this you must get another set of ear buds!
Next, ZUNE software. I spent 2 hours organizing my music. Editing Artist Album info etc. After 2 hours I went back and was looking through everything. 8/10 things i changed either went back to what they were previously or got mixed with other songs. REALLY made me mad.
So those were the biggest negatives for me. I'll move to the positives now.
Its fun to navigate with the finger pad. You can slide your finger down and it continues to scroll. Visual masturbation. Its compact and feel solid. The screen is crisp and clear. It has a radio, although I never got around to using it. I watched some of the defualt videos which include some music videos etc. All was well, crisp and clear once again.
Overall its not a bad mp3 player. But its not convenient for me. The best thing you could do for it would be to buy new ear buds. And dont edit music info with zune software, even with the patch I was still having issues. cough microsoft