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- Average user rating: 2.5 stars out of 17 reviews Back to product review
- My rating: 0 stars
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1 out of 1 people found this review helpful
2.5 stars
"Printing, copying - just NOT scanning... With Vista, that is..."
Pros: fast printer, solid, decent price for features
Cons: Needs to warm up each task, NO SCANNING in Vista as advertised...
Summary: So, been a day - mostly trying to get it to work. Printing was easy to setup and works fine, and so does copying. But scanning with Vista - what a nightmare... I know a fair bit of computers, drivers, install files and the lot, but this is really ridiculous if they expect this to be a small business/consumer product! Vista just does not function with scanning software that was supposed to be provided. Original CD disk had Paperport on it, but when you go to Dell website and download the new 'updated driver software', funny enough, it is not included! There is good reason though, it just doesn't work. Vista has trouble with network connection, so I think they need to use a piece of software "dell network scan manager" to make scanning work. No Paperport though, so I don't think you get OCR without figuring out how to make it work on your own - maybe have to buy software?
Anyhow, seems like a good unit other than scanning, for mostly I bought it for! : )
Old threads on the net refer to this problem back early in 07 and it still exists, yet Dell sell this as being fully compatible with Vista. I think not!
Almost forgot to mention the most irritating part, you will always have a little yellow exclamation mark on your Device Manager since the driver doesn't work properly.
I hear on XP the unit seems to work fine.
Dakata
