Pros Nice techinician. I dealed with two techinicians, one was gentlman and another one was lady. They both were very nice and patient.
Cons Very poor programming.
Summary Worst printer I've ever experienced. Wireless setup was very complicated. It took me 5 hrs with dell's techinicans in last 2 days to get it done.
"Worst Service Ever"on by sdsorsn
Pros There is no pros to a product that is framed in horrible service
Cons Dell charged me twice for the same product. Once for the product itself and the second time instead of a refund. Now they are refusing to acknowledge the situation after talking to 5 different internal Dell departments.
Summary Don't use Dell. I would go with any other distributor before ever using Dell EVER again. This was the worst situation I have ever had to deal with as both an individual and a professional.
VERY poorly handled.