"Too many issues and short comings."1.0 starson by Gl47
Pros: Cheap, Decent color matching, 2 paper trays.
Cons: See Description below, but basically Poor MAC Support and drivers, Problematic paper and ADF Feeds, Slow Printing and much worse text on plain paper then other brands. Poor envelope feeding.
Summary: Firstly, this is the most complex and frustrating driver and software driver installation I have ever attempted. Over three hours with Second Level Epson tech support and it still does not work right. All together I have spent over 8 hours troubleshooting and fiddling with software and printer and scanner settings but still don't have full functionality.
If most people rate this is a 5-star printer I wonder what were they using before or if someone might be "padding" the reviews?
Here are the Epson Workforce 845 problems / issues I encountered and consider a "Deal-breaker"
1. Workforce 845 seems not able to scan directly from the printer's front panel to OSX 10.7 Lion computer so I have to use The cumbersome Epson Scan software (After you download all the software drivers and patches)
2. Wireless networking set-up screen does not support standard 64 character AES Passwords, but stops at 63! What is with that? It's like someone forgot one space when they programmed the LCD interface. So if your router does not have push button set-up feature you may have trouble using enterprise grade encryption.
3. Abby Fine Print OCR software crashed when launched under Lion, and it looks like I have to have to buy the full version or somehow get a ser# to get the update that works with Lion. Unless you buy or have an OCR package like Acrobat Pro, that supports the Epson and can get the scanner driver to work, I would not expect to produce any OCR'ed PDFs.
4. Can't get it to print from Tray #2. There seems to be no option in the printer dialog box, and turning on the "Automatic Cassette Switching" option in the printer and scanner properties section does not enable use of Tray #2.
5. Envelope printing is poorly supported, Envelopes don't feed reliably, sometimes it fees two envelopes at once, and unless you set the distance exactly the won't feed at all. Epson Support says not to load more then 10 envelopes, but even then its a pain to get them to feed, when I finally get them to feed the text is often wavy or broken.
6. Automatic Document feeder also fails to feed pages, and often jams in duplex mode. If I scan more then 5 or 10 pages, the scanned and ejected pages often get sucked back into Document feeder causing the ADF to Jam. I tested the same display model in a local store with the same pages and it seemed to feed ok, so I suspect I may have a problematic copy.
7. Automatic document scanner/feeder won't scan pages shorter then standard letter size. And while The automatic document feeder while much better then the Duplex HP 8500 Plus, can't handle much other then fresh printer paper. Something thicker like a bank statement or previously folded paper that would go through a cheap fax machine with no problem typically jams the 845.
8. Print heads drop or leak big, colored ink smudges on about 20% of printed pages and envelopes.
9. Does not support legal sized scans.
10. Overall construction seems cheap, paper trays are flimsy and hard to load and adjust, and when the trays forcefully snap into place paper and envelopes can get thrown past the optiomal pick-up point and not feed.
11. Noisy and slow printing, 1.5PPM to 5PPM for an letter sized page with text is the best I can get depending on "High Quality, Fine, Economy or Fast Draft modes. Fast and Draft modes are pretty poor. Landscape printing is even more painfully slow.
12. The whole bulky ink-tank assembly moves with the print heads with such force my whole (heavy) desk moves and rattles as it prints. Placing the printer on the floor eliminates this annoying issue but makes it difficult to use.
13. Workforce 845 Print yield per cartridge is only about 1/4 (385 black text pages as per Epson site) of competing printers from other manufacturers, so its going to cost a lot more to operate.
14. Output tray is small so it will hold only a portion of one of the 250 sheet feeders. There is no backstop on the output tray so pages also end up loosely stacked or on the floor, requiring me to re-stack and align the pages.