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- Average user rating: 2.5 stars out of 20 reviews Back to product review
- My rating: 0 stars
Full user review
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3 out of 4 people found this review helpful
2.0 stars
"Medicore overall, Drivers Buggy, Nice Look, Scan/Copy work OK, Ink is a joke"
Pros: Looks good, footprint is small, stand-alone copy function works well
Cons: Driver issues with MS Office, HP ink/cost, print quality is medicore, software bundle is heavy and annoying.
Summary: So major problem on the outset: The thing takes 20 minutes to print a 30k text document from Excel(or word)--but only when the document is at 600 dpi--at 300 it's grease lightening (this is on a WinXP pro sp2 machine). went through all the steps to set up the print quality as "Fast/Draft" for everything. However, this doesn't seem to work on certain office documents(office XP)---which revert back to 600 dpi (& in turn a 20 minute printjob) regardless of the printer settings. spent some serious time chatting with at least 3 different HP tech agents, we're at the point now where all answers seem to point towards the drivers. We'll probably send the printer back--which is a shame as it was ok for its (low-volume) purpose aside from that problem. The Scan/Copy functions were good. I'm not sure about color quality as we weren't testing it for that. The software bundle was heavy and ridiculously crap as usual (but what's new). The ink, while some would think is cheaper than the usual--really isn't. A typical black ink cartridge for our older HP inkjets holds 42mL--as opposed to the highway robbery that is 5mL--which is kinda disappointing but expected.
overall, I would wait on this one, at least until they figure out the driver problems (as it is a brand new driver/machine).
