"Piece of junk."0.5 starson by nhvacationer
Pros: Great....when it works! We estimate that is only about 35% of the time.
Cons: Never been so frustrated with a piece of equipment. I have had to load and reload the drivers for this more times than I can count, and that doesn't even always do the trick. Spent literally 4 hours online with an HP consultant with no resolution.
Summary: DO NOT WASTE YOUR MONEY ON THIS so-called PRINTER/SCANNER. The wireless function is so temperamental, but have even had issues when connected by USB. The printer spits out blank sheets, or worse, prints one or two lines of jibberish, ruining an entire sheet. Scanning crashes part way through. Automatic updates are set, but the HP rep even admitted online, that software issues were causing my problems. NOT WORTH the effort to try to fix it AGAIN. $200 down the drain. (BTW, all was well for about the first two weeks, until I got a message about an important update. Since then, nothing but trouble.) I would also say the HP support site is not very good. The issues they deal with are simplistic and no help with wireless connection issues or the scanning problems.