-
"over 15 hours of tech support" on
Pros: Nice looking
Cons: Software is not up to pare. The browser driven toolbox manager has a problem that no one can seem to fix. Am returning it to Staples and looking at another brand
-
"Great if you can get it to work" on
Pros: Good looking print, small footprint, easy to use once you get it going
Cons: 15+ hours with tech support so far, never could get my W2K desktop to scan so I have to plug it into my laptop for scans
-
"need advise" on by candyy123
Pros: not included in the product
Cons: not included in the product
Summary: when i put paper in the 130 sheets tray for printing, it`s not working, the machine take the paper from the 30 sheets tray instead of the 130 sheets ttray, why`s that?
-
"Won't scan, useless with Mac or MS" on by gzulli
Pros: Quick printing
Cons: Won't scan on Win or Mac machine, HP support gave up on issue
Summary: HP delivered a widely bad software driver for this machine. It simply won't scan (regularly.) i bought it for new Mac machine on my network. The mac sometimes can't even print unless I deal w/ HP Communications app. Support knows of the bugs yet has you load & relaod software until you can't take it any more. I am trying to get refund. My old Win only 3150 was an elegant product and it is sad to see HP turn out a product this bad.

