-
"Good hardware shame about the software" on
Pros: Solid, well built machine. Easy to operate as a printer only. Print quality is acceptable.
Cons: The software and support is junk. The Toolbox software that come with the 3020,3030 and 3380 is not worth the CD it comes in. It must have been written by a trainee in a couple of hours. If you want to scan & fax a few pages from your PC, expect to wa
-
"Great quality print- BAD RELIABILITY" on
Pros: fast, crsip clean print, easy to set up, lots of features
Cons: Faxing not reliable, if you need a reliable faxing device, pick out another machine. I have been on tech support often since I got the machine months ago, sometimes it works, sometimes it doesn't. tech support unable to help after more than a dozen calls
-
"The Best Buy I Made in a long Time" on
Pros: Fast, Clean and Crisp and very easy to work with.
Cons: Nothing in the last 6 months.
-
"Great copy machine" on by phaeberle
Pros: Can't think of 1 positive thing
Cons: Crapy software
Summary: Lousy software as soon as you plug this thing into your computer and you install the software, all kind of problems will start.
So basically this a copy machine.
I installed it on a Pavillion HP notebook and evern since, i'm having issues and hp "notebook" support is finger-pointing at the "printer" support and vice-versa. -
"Really bad scan software. After spending over 35 hours with HP Tech support they had no solution." on by delmaracr
Pros: makes average laser copies.
Cons: Don't buy with intention of scanning.
Summary: Over 35 hours and 3 months of Tech Support could not fix thier scan problems. I am looking to replace the device, and am sorry I ever bought it. No HP products for me.