Pros Ease of use
Cons Takes a minute or so to warm up
Summary I am a graduate student working as a private investigator and contract paralegal. I generally work out of my home, and I wanted a well rounded machine that could copy, fax, scan and print, plus work in a PC and Mac environment, network and not loose functionality on the Mac side. I looked first at the color units, but after doing the monetary math, and realizing how much it was going to cost me to have that capability, I decided it would be easier to just have a small color inkjet. I use the HP Deskjet 3520 for my color needs because my color needs are so few and far between. I tied the Brother line, and found them to be lacking in every area. I tied the Ricoh but it would not work in them Mac platform. I tired the HP 2840, but it was almost .25 cents a page as opposed to the HP 3390 which is only .08 cents a page. Plus I get approximately three times more the amount of printing.
In the Mac environment, this unit is very compatible. I get the full function of faxing, scanning, printing and copying from the Mac desktop. I found no other unit which would allow me to do all 4 actions. The software was very easy to install on the Mac. The desktop toolbar is very easy to use, and the scanning is very fast. I use an airport express for my wireless. My wife has an iBook, and I have a Dell. There is some loss of function when using the wireless networking on the express. We do not get the full control, however the printing functions are not lost and we can use them from any computer. If you want to have all 4 functions, then you must use the iMac on the desktop. There is a way to set up a wireless network, but that cost additional money for the equipment and I was very happy with what I got.
In the PC environment, the unit functions well. The software was easy to install, and I was able to find the printer through the airport express. Again, I do not get all the desktop functions through the express, but I do get the full range of printing options, and it works just fine. If I need more, I simply unplug the USB from the iMac, plug into my Dell, and I am up and running, no worries.
As far as full function wireless, I am sure there is a way to do it, however I am not that technological savvy, and so I did not worry. I am very happy with what I got. If you have a Mac, this is a very good MFC, and you are able to use all 4 functions. This was my biggest concern when looking for an MFC. This unit solved that problem. I have to say I very much like the duplex (front and back printing) option. It saves me steps by simply selecting this option and I get it wirelessly.
This machine is not loud, and it is not constantly cycling on and off. When it “sleeps” it is very quite. When it prints, it makes noise, so if you are looking for a completely silent printer, this is not it. I leave the unit on 24/7, and never have any problems with noise. It is in my home office right next to my room. I have never heard it cycle on or off when it is sleeping. If you want to scan or copy, it takes a minute or 2 for the bulb to heat up, but I do not notice a long wait.
The downside, one tray for paper and the single sheet feeder does not have a lip or slider to hold the paper while waiting to be printed on. However the door closes nicely on the unit and it is not bulky. The optional stapler on the 3392 would be a nice feature on this unit.
All-in-all, I am very happy with this unit. I looked long and hard, tried several units, and this by far was the best choice.
Pros None at all
Cons Hardware flaws - scanner - and terrible software
Summary The software is not bad, it is the worst. You can not install separate functions. The fax management functions are nearly inexistent.There is not a viewable send fax log; you can not delete received faxes individually' the phone book is elemental and the "link with MS outlook it is a joke" (Only something under 200 contacts thorugh exporting the outlook contntacts to a text file where you previiously have to select the contact to export in Outlook) etc ect. It seems that HP forgot all about some of its very good previous products. If you want to install it with and a second one on the same PC (We have a HP Laserjet 3300 on the same network) it recognizes only the last installation. Now do not even try to call technical suport. You will only waste your time.
Pros None, there are too many flaws to recommend this product
Cons The paper multi feeds; software malfuntion; there is no PCL5 and 6 compatability
Summary We bought the initial one which worked OK for a short while then began to jam and multifeed, multi send, buttons are insensitive and unsuspecting often get double numbers. We bought a second to get the PCL5e and PCL6 compatability; it isnt. There is a software flaw. The literature purpots to run PCL5e and PCL6. Neither unit ran PCL5 code, whereas a cheap HP1015 on the same USB line did. HP help line (In India) took over 2 hours to be obstructive and obfuscate, and not solve the problem and not issue a recall. Do not BUY
Pros GOOD WIN XP SCANNING SOFTWARE INTERFACE USING WIN XP IF IT WOULD STOP JAMMING. HELPS THE ECONOMY IF YOU'RE A PRINTER-SCANNER REPAIR PERSON
Cons AUTO SCANNER HAS MAJOR PROBLEMS, ALWAYS JAMMING, CRUNCHING DOCUMENTS, NO HP SUPPORT OR SOFTWARE UPGRADES FOR WIN 7.
Summary I WILL AVOID BUYING FUTURE HP PRODUCTS OR JUST CONSIDER THEM DISPOSABLE. HP REPEAT WITHDRAWING SUPPORT AS WITH OTHER PRODUCTS (HP 310 GPS NAV UNIT) AFTER CHARGING PREMIUM DOLLARS. HP STOPPED PROVIDING WIN 7 COMPATIBLE SOFTWARE UPDATES FOR THEIR EXPENSIVE "ALL-IN-ONE" BUSINESS PRINTER-SCANNERS. IT DOES MAKE AN EXCELLENT HEAVY PAPERWEIGHT & PLANT STAND. MY CAT LIKES HANGING OUT IN IT. THOUGHT HP MADE THEIR MONEY SELLING LASERJET INK CARTRIDGES?
Pros Networking ability, print quality, interface & ability to work with Mac and PC, excellent scanning capabilities, fax abilities and ability to fax directly from Mac or PC, browser-based control panel, stability, small footprint, document feeder, more.
Cons Nothing. Over 21 years in business, this is the best All-In-One (AIO) I have ever owned.
Summary I signed up for CNET just to write a review for this All-In-One printer. I don't have any idea why it is receiving such bad reviews! I bought mine about 2 years ago. I have it plugged into a router and have access to ALL its functions through my PC and Mac plugged into router. This includes three laptops using wi-fi; 2 macs and 1 PC laptop. I had to wait for 3 months for the Mac scanner software to come out but I just used my PC desktop during this time. The print engine is excellent and prints between 600 and 1,200 DPI. The scanner works perfectly scanning in B/W, grey, or color. The document feeder has jammed once in 2 years. All software works perfectly with a very easy to use and informational browser based interface. Occasionally if I am working on the router, the printer goes off-line. I just restart the printer for full function. That is the extent of my problems. This printer has been so dependable and done such a great job for me, it actually makes me mad it has gotten such bad reviews! I *seriously* can't understand the problems I have been reading about.
The 3390 is an excellent, essentially flawless All-In-One printer. If you are looking for a printer, scanner and fax for your PC, Mac, laptop (wi-fi). or blended business environment like mine, this is it.