Pros It turns on...
Cons It jams everytime I try to feed paper through the tray to scan or copy. It has ruined so many documents. If your scanning a large document and one page jams you have to start over and this happend EVERYTIME!
Summary I would NOT reccomend this printer for any kind of office use.
Pros worked pretty good for 13 months, no real issue considering we use about twice a week mainly for scanning. 15 months later printer function still works.
Cons 15 months after purchase, copier, scanner, fax do not work.
Summary I used this printer for a small business (2 people) that has minimal printing/scanning/faxing needs. It worked pretty fine up until the 13th month, one month after the factory warranty expired, then it slowly started to fail. First the machine would randomly shut down and need to be completely rebooted, then it started to print once in a while (50% of the time) then the copy and scan function stopped working completely. I had an online chat with HP when issues began but was told that since I had it for more than a year (one month more) I would have to pay to ask questions. Sometimes things don't work but the manufacture should help out in that case, unfortunately HP does not have that system. Based on this experience I would not recommend purchasing an HP.
Pros copies nicely
Cons Plagued with scanning problems. Difficult to set up on network. Accompanying CD does not contain drivers--have to download from HP. Died less than 6 months of service. Ink smudges on post card stock resulting in multiple "return to senders" ( and we t
Summary The keypad quit functioning less than 6 months after installation--fax, copier, scanner and printer all quit functioning. The toner cartridges are expensive--$150 + for XL toner: probably more cost effective to throw away and buy new AIO from another company. Support was less than desirable--(offshore phone support with poor sound quality and difficult to understand due to accent)--only one authorized repair center in my city and they refused to repair it. Was told the "its more cost effective to throw it away and buy a new printer". HP's response was that they have no control over authorized service centers as they only certify training. Other HP warranty options are send to them (at your cost) for repair with unknown length of time or prepay having a re-conditioned sent and then shipping defective one to them. For premium purchase cost and expensive toner--not worth the trouble.
Pros Computer to printer speed good
Cons We bought 2 of these printers and trashed them both in less than 2 yrs - both of their paper feeders failed - we fixed one of them once, but cost as about as much as a new printer.
Summary I have a 15 year old HP that still works - which is why I am drawn to buy HP, but my experience over the past 2 1/2 yrs has been that HP printers are now junk. After trashing these 2 printers we replaced them with the CM2320NF and now after only 7 months they now have to be replaced. Both printers began dumping toner all over the documents and faxes. After replacing the toner units (very expensive) the problem continued. Printer made loud noises during its cleaning, initializing and callibrating cycles then immedicatly dumped toner all over the copies, faxes and print jobs. They are nothing but expensive junk. I could not be more disappointed in a company I once raved about.
Pros Nice to print or fax from my wireless laptop (via wireless router) and to finally get rid of the fax machine off of my desk.
Cons Incompetent HP Support
Summary I just recently purchased the HP M2727nf on clearance for $169. A really good deal if I can get it to print correctly. I won't go into the printing problem, but needless to say, it has been a frustrating experience with HP Support. My first call to them was met with resistance because they showed the printer out of warranty. I just purchased it that day! I had to scan my receipt and email it to them as proof of purchase. That wasn't bad enough, they still wouldn't help me with my printing problems because they had to update my registration information first, before they could provide me support. For $39 they could provide me support right away. Give me a break! They said it would take two days to update my information in their system. Two days later I got back on with support only to hear that they still haven't updated their system to reflect my purchase. Here it is, four days later and I still cannot get help. It just seems to me that the receipt should have been sufficient to get help at that moment. I keep telling my wife to hold me back from returning this thing because it was such a good buy at $169. If I can't get some help to make it print correctly soon, it isn't a good buy any longer. I may be going over to Brother.