HP LaserJet M2727nf

Pros: Never had a problem with HP Printers

Cons: Toolbox software was a nightmare for me

Summary: I have relied on HP printers for over 20 years so I wasn't expecting any problems when I purchased the M2727nf to replace my LaserJet 3390. I had previously experienced problems with the ToolboxFX software to manage faxes and scans which caused me to spend two hours on two different occasions with tech support to correct the problem. I learned from these sessions that the uninstall routine does not remove all the files associated with the printer and before installing a replacement printer or upgrading the Toolbox software you need to do a lot of manual file removal.

My last encounter was a 2 1/2 hour session after my recent purchase of the M2727nf that ended in tech support telling me I needed to take my computer to the OEM and have the registry scanned and cleaned to remove all remnants of the previously installed HP software. That was not an option for me so I returned the printer and after some search I purchased a Brother MFC 8460n which was up and running in a half an hour. The interface software for managing faxes and scans installed simply and flawlessly and works fine.

Sorry to leave HP but the software nightmare with ToolboxFX just isn't worth the hassle.