"Absolutely horriable plagued with numerous problems"1.0 starson by cdcomputing
Pros: Speed of printing, duplex
Cons: lousy tech support to India, multiple software and firmware problems still unresolved after 1.5 years, problems connecting on fax. problems scanning, harware failure at 1 yr. 3 out of 5 printers failed at one year of use.
Summary: As an IT consultant, I have been a loyal and dedicated HP advocate for more than 20 years never recommending anything else but HP to my customers but never again. lousy tech support to India, multiple software and firmware problems still unresolved after 1.5 years, problems connecting on fax. problems scanning across network, harware failure at 1 yr. 3 out of 5 printers failed at one year on use. Who ever is in charge of deciding to send support and software development off shore and firmware development oversees should be strung up for running HP in the ground. Of two 3080s one failed at two years. engineering problem. purchased a 3390 it failed two years later. purchased 5 M2727 3 failed in first year and have had multiple software problems. Purchased one p4014 and it had two many problems with software issues that we could not use it for 6 months until software problems were resolved. HP should have learned from the competition instead of following in their footprints. I personally also purchased a photosmart c6180 for home and it has also been plagued with multiple scanning software problems. so long hp.