"broke after 13 months of light use HP has zero support"0.5 starson by stonecrestre
Pros: worked pretty good for 13 months, no real issue considering we use about twice a week mainly for scanning. 15 months later printer function still works.
Cons: 15 months after purchase, copier, scanner, fax do not work.
Summary: I used this printer for a small business (2 people) that has minimal printing/scanning/faxing needs. It worked pretty fine up until the 13th month, one month after the factory warranty expired, then it slowly started to fail. First the machine would randomly shut down and need to be completely rebooted, then it started to print once in a while (50% of the time) then the copy and scan function stopped working completely. I had an online chat with HP when issues began but was told that since I had it for more than a year (one month more) I would have to pay to ask questions. Sometimes things don't work but the manufacture should help out in that case, unfortunately HP does not have that system. Based on this experience I would not recommend purchasing an HP.