- Average user rating: 2.0 stars out of 48 reviews Back to product review
- My rating: 0 stars
Full user review
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2 out of 3 people found this review helpful
1.5 stars
"2008-09 DO NOT BUY THIS PRINTER!!!!!"
Pros: Got it in Nov 2008. I installed this on my brand new laptop. I was only able to make copies. Someone bought this printer for me brand new so I didnt get to research b4 getting it.Well I've researched alright & found....(read below)
Cons: ..alot of ppl w/ the updates service pack 3 'or/and' IE 7 & 8 are having alot of problems w/ this printer after the update, such as me. Also after googling I found that many had issues in 06 & 07 also. They say were not allowed to include links
Summary: I've read many complaints from ppl who have spent 3,4 hrs on the ph w/ HP techs that could barely speak english only to end up w/out a resolution at all. One person in NY Times Reviews said the techs dont even know how to resolve problems w/ this printer & eventually was told by the super that this printer can't fax from the computer. Also many can't get it to scan & most all said they're returning it which is what I will have to do.
- 2 replies to this review
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Since owning this all in one, I haven't had any major issues with it. There has been the times when the network settings were erased (twice), I wasn't able to use the HP software to scan an image (once). Other than those 3 times, this all in one has lived up to HP reputation as good printers.
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update:I called techs @ HP & they had it up & running in less than 30 min, lol. HP support via remote assistance was the key to speeding it up. My bad, turned out to be my downloading that caused it not to work properly & not the printer or service pack 3. To my surprised this turned out to be a great printer, FAST printing & the coloer on my photos is great. I found other reviews that agreed w/ me but being this is kind of an older printe, I don't expect anyone to read this. Just in case someone gets it as a free gift like I did, don't fret. This printer surprisd the hell out of me!
Where to buy
HP OfficeJet 6310 All-in-One:
$120.00 - $284.98
| store | price | in stock? | rating |
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Amazon.com Marketplace
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$284.98 | Yes |
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