"no good for faxing"1.5 starson by hadahawk
Pros: easy to setup
Cons: unable to send a fax from pc
Summary: We purchased this all-in-one for its' wireless capability and were very happy until we tried to send a fax. We could send a fax by using the control buttons on the all-in-one, but when we tried to send a fax using our pc(HP Pavillion dv6000), we were unable to do so. We tried with the wireless setup and also with the USB connection setup. In both cases we first opened Home Solutions and selected Send A Fax. After completing the Fax info we clicked Send Fax and in both cases we got an ERROR MSG "The Fax Scan Failed".
After FOUR DAYS and SEVERAL HOURS, HP technicians were unable to solve the problem. One tech even said that Home Solutions, included with Windows Vista Home Premium, is not compatable with this all-in-ones' fax software and that we may need a upscale version of Vista. "BUMMER".
Our J6480 has gone back to Best Buy. Don't know yet what to purchase next, but HP is not on our shopping list!