"Worthless actually refering to the Premier version"0.5 starson by oceania22
Pros: Lovely design and appears to have great features. That is the end of a short list. Great paper weight or major environmental hazard if you throw it out the window in frustration.
Cons: Features don't work! Second paper tray (per tech support) isn't supposed to be used with faxing or copying even though user manual insinuates it can be.
Poor tech support and customer service with limited knowledge about the product.
Summary: I wanted a product that was easy to use, intuitive, didn't need a babysitter and delivered all the features it was marketed to have. Unfortunately, this printer offers none of the above. It was provided as a replacement by HP for the long troubled L7780. I had at least 4 of those. This is absolutely no better.
Bends, tears sides or corners of paper, when 1st paper tray runs out, won't pull from 2nd paper tray during copying and faxing (only during document printing from your computer per HP tech support). User guide and sales information indicates great machine but my experience is lousy tech support and non-functioning features. Ink hog even in draft mode.
And HP calls this their high end machine...if this is quality high end, I hate to imagine low end and poor quality.
Don't waste your time or money on this product. Check out other manufacturers.