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"Good printer, took forever to install."
3.0 starson by webserfPros: Decent print quality. Not the first choice for photos, but this is really more of an all-around printer for a small office. Rated it Good, because of confusing sales ploy, which does not allow all features in each version.
Cons: Took over 2 hours to install software and printer on an XP pro machine.
Base model does NOT have wireless networking ability and also does NOT have the larger LCD screen.
Separate Printheads is a huge negative which adds to lifetime printer cost.Summary: MY main beef is that they have 3 versions of this printer, instead of giving this printer 3 different model numbers. Make sure your version has the features you want!
WORST printer I've ever owned.
That said...
The idea is good, but overall this will never be more than a casual use printer for a small office. HP says it is capable of printing 15,000 pages a month, and then goes on to say you shouldn't print more than about 1,250. IT is a rediculous sales ploy to sell it as a 15,000 page a month printer and then tell the customer it really should not be used that way. WHY? Because the printheads are only capable of printing about 15,000 before being replaced at $90 each.
COST reality check... if you print 500 pages a month, you will easily spend $50 a month in ink. If you print only a handful of pages a month, then this will be a great printer for you, whilst giving fax and scan capability! The scanner is great and I use it a lot to scan and save documents that I don't need tp print.
Fax memory seemingly is only for inbound faxes, as my experience with outbound faxes does not scan into memory and then send the fax. This means you wait whilst a large number of pages is being faxed before taking the papers back to your workspace.
IMPORTANT note:
This printer comes in a base model that does not have the larger LCD screen or Wireless Capability.
Even though this review is mostly pointing out negative aspects of the printer, it does do a good job printing/faxing/scanning, and would be just fine for a home office that prints about 100-500 pages a month. More than that, I would highly suggest a more robust printer solution.
I hope this review is helpful!
Updated on May 27, 2011
After 2 years of trying to like this unit, I've given up.
IT has the highest, by far cost to use of any other printer I've owned.
IMPORTANT considerations:
The printer virtually shuts down if one of your ink cartridges are empty. Faxing stops. Scanning stops. Even though fax and scan are separate features of the printer, it will stop working until you replace ink. Horrible.
Also, it spends soooooooo much time and ink "self-checking", that I've been pressed to get more than about 200 pages of printed text out of it, even though it's supposed to print nearly 1,000 pages of standard text.
In 2 years, I've printed 1,800 pages, at a cost of over $500.00 in supplies, which included replacing the print-heads.
REMEMBER: if you buy a unit that is old stock, the print-heads and ink cartridges are designed to "time-out" on a certain date. This means you could buy a "New" printer, the ink of which will "deplete" before you even get use out of it.
Updated on May 27, 2011ZERO STARS. If I could change my "star" rating, I would give it a zero. As you may see, I've become so frustrated with the printer that I'm hoping to stop (or dissuade) at least one other individual from buying it, OR the next version of the 8500. To be honest, I'd stay AWAY from HP printers, as they do not easily accept CISS units for those who print a lot of volume. Chips cannot be reset, and the printers become bricks (no scan or fax) when any of the ink is depleted.
- 4 replies to this review
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Thank you. XP is an orphan O/S and likely the cause of much discontent in 2010 directed at the OJ/Pro8500. I had the same hassle migrating an Officejet G85 M/F to XP from the previous bloatware O/S version. After 8 years it still works & guess what ? I've found an inexpensive Generic Brother ink that costs $16 per 1/2 liter (U S quart approx.) Printheads permanently fixed in the printer clog more than burn out micro-resistors. Unclog with heated Windex or better yet straight amonia - hold your nose.
If I'm wrong to buy the 8500, it will still give me the speed I need as a scanner to avoid having to read a book between scans. Also Our proposed hard copy catalogue for the few hundred computer/ Internet technophobes who we do not want to lose as clients, can have its black & white pages (about 70%) duplexed on any 30 ppm+ laser printer, and be stapled at the top corner, which is what people want at our auctions anyway -
I had the software installed before the printer was completed with the alignment process. It helps if you know what you're doing.
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Printheads cost $90 each? The only price on the printheads I've seen, are the same at Staples and from HP: they retail for $59 each! I understand some are used to ink jets with the printheads built into the carts (making them more expensive), but in most newer business-class ink jets, the printheads are separate. BTW, My Brother B&W laser printer uses a drum...good for about 12,000 pages, and it goes for $120...Color lasers, with 4 drums will cost sonsiderably more to replace, and you don't even want to consider replacing belts and fusers on some color lasers! The rated page per month has nothing to do with ink usage, rather it is based on the printer's "mechanics", and what it can handle. Would this handle 15,000 pages a month? honestly, I am skeptical due to how much torque ink jets go through to print quickly, but this one is built tougher than many/most.
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This will be my last HP printer, their software is buggy, hard to install and tech support WILL take hours and hours to finally get this unit up and running and...wireless!
Goodbye HP, you've dropped the ball too many times!
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