"Bad HP Product"0.5 starson by dkaragozian
Pros: I can't really think of anything positive to say about the 8500
Cons: Too big
Slow to warmup
Noisy when it first starts up and and it seems like you have to wait too much before it goes through all its routines.
Color output at times did not come close to what was o my monitor
Terrible job on spreadsheets
Summary: I have purchased a few HP products - Printers, calculators, etc. The 8500 is the worst computer/technology/printer product that I've ever purchased. Due to some health issues, I did not use it much the month in a half after purchasing it. When I started using it I was very dissatisfied with the color output. Whether it was pictures or spreadsheets, the color never came out the same as what I was trying to design. Called up HP and complained. Since it was beyond the first 30 days, they wouldn't do much except offer me a refurbished machine. Refurbished? How insulting. Why would I want a used "fixed" machine to replace a brand new machine?
When printing spreadsheets, the output always had some mystery marking on it. It looked like it could have been some mark on the print drum if a print drum technology was used. Complained about that and all they could offer was a refurbished.
Loaded the paper tray. Hit Print and paper feeder would not pull the paper through. Had to reach in and push the paper forward to get it started. That's not normal.
Contacted the HP President and never got a response back from him.
Wrote him again and let him know how disappointed I was and if they couldn't help me resolve the problem other than a refurbished machine, then I would just trash it. It was a head ache. It was big and annoying. Took up way to much space considering what it was. And it just seemed like a cheap machine.
Still never heard back from them. And subsequently followed through and got rid of it.
I'm probably done buying HP products after this experience. I also had a HP 880C color printer and was never satisfied with that one, either.
I will look at Canon, Lexmark, and Epson from now on before I even think HP.