Pros HP quality. Very good color. Excellent set-up routine. ePrint from anywhere utility. Excellent network connectivity. Good feature/price ratio. Print speed is very, very fast.
Cons Instruction set is minimal. Intuitive for those with prior IT background, but lacking for a casual user. However, simply turning printer ON and using touchscreen interface makes up for it. ePrint must be configured from the included DVD.
Summary This printer replaced an old B+W Laser. I unpacked, read the minimal instructions, configured and connected this printer to my wired home network in ~30 mintues. I did not configure faxing, which would add time. The imbedded webserver picked up an IP address and downloaded the latest updates and installed with no interaction on my part. By far, the easiest network printer set-up I have encountered in years. The included DVD contained the the WIN7 driver I needed, but I had to visit hp.com for a Mac X Lion driver... but no issues encountered with either install... typical for HP in my experience. All necessary configuration for printing and scanning installed from the DVD. HP includes some optional non-required bloatware (typical for HP in my experience), which can be deselected from the install. This HP printer is one of a few that includes the ePrint option (must be configured from the DVD set-up routine) which allows printing from any device. Simply follow the easy set-up for ePrint and assign the printer an email address. Send your print jobs to the email address and viola, print out is waiting for you! Very slick! This appears to be a well-constructed, well-thoughtout printer. I am looking forward to years of service from it.
Pros Easy setup, setting ePrint feature straight from the printer and customize the ePrint account at the hp website all without using the DVD software, fast printing and excellent network connectivity.
Cons Manual sheet feeder for once in a while odd shape and size paper.
Pros Very fast. Installation on Macs and iPad is flawless.
Cons Windows 8.0, driver fails to see the printer on a consistent basis. When the driver is able to be successfully installed, I usually only can print once then the printer disappears again! My previous OfficeJet for 7 years worked flawlessly.
Summary Try a different brand.
Pros ADF feature
Two paper trays but software/driver limits flexible use of 2 trays.
Scans but doesn't ask you where to save scan.
Network printer so my whole family can access...but often have to reprint to get it on good paper.
Cons Defaults to top paper tray
Can't change draft/best setting for default paper tray
Jams printing multiple envelopes
Very limited envelope size selection
No custom envelope size option
photos printed better from my Canon
Touch screen not responsive
Summary Forces top paper tray as default & requires multiple clicks to use second tray. Can't control draft/best setting without change to 2nd paper tray. Settings are not flexible for each paper tray.
Very limited envelope size selection. Doesn't allow custom envelope sizes
Forces load/reload of envelopes from top tray.
HP clearly has known about this envelope issue (it is all over the message boards) but has not come up with a solution. That tells me what I need to know about this company. The machine is marketed as a home office machine that does everything...but it doesn't & HP not fixing driver. This printer is still new but I've wasted well over $300 worth of time trying to print envelopes. I will be selling it second hand & shopping for something other than an HP.
Pros Price, specs looked good on paper (no pun intended).
Cons In the store:
* Could not get it to copy/feed from second tray.
* Tried duplex copy, it half fed a second sheet.
Summary I'm really surprised to not see any mention of the second tray. MAYBE all the reviews are about the Plus, not the Premium. Other than the extra ink (and paper), the second tray is really the difference between the two -- you'd think it would be an important factor.
I really wanted to get this as an extra printer, but I read bad things about the second tray. Also I have an original 8500 Premium and it doesn't always feed from the second tray. So I went to Staples to test and maybe buy it.
I set the copy tray to be #2, put some paper in the second tray and left the first tray empty -- it told me that it was out of paper. (NOT ONLY did I select the second tray, I think I also set it to use both trays as needed. Not sure, it's been a while.)
A Staples employee came over to help. He put paper in the first tray... I said that wouldn't prove anything, that I wanted to see printing from tray 2. I still don't understand why he did that. In any case, I then tried to print duplex. That did it. There was paper in both trays, I fed... I think two originals in the ADF copying 1==>2 sided. The front printed OK, then when it printed on the back I heard it feeding in a new page. Well, not quite. It got half of the second page on the back of the original sheet, and half on a new sheet. I said "thank you, good-bye".
Maybe I need to wait for the HP8600A. When I got my 8500 Premium I had a serious blank paper feed issue -- it came in at an angle and the edges would tear. Got that at Staples. HP said it was an issue with some units, would've sent a replacement (didn't realize at the time it would've been a refurb), but Staples said they'd replace it. The replacement worked. When I bought an HP8500A Premium for my sister (another Staples), the person acknowledged that issue with 8500 and said it was fixed in 8500A. MAYBE they'll fix the paper feed issues with 8600 with an 8600A.
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