Manage updates with the Download App-
"The 8600e All-In-One has a poor product support."
on by PeoriaBillPros Good wireless function
Nice sized paper tray
e-print works wellCons I had the printer head fail.
Now the printer won't copy or scan.Summary I called their support number and talked to a lady that did every test under the sun. She sent me to second tier support. He again did a number of tests even logging on to my system. He declares the printer faulty and said someone would call me to arrange a replacement. Several weeks pass and I call back. They have total amnesia and want to do everything over again. I tell them the story and they won't listen. Then somehow they tell me my warranty has expired. I fax them my sales receipt and they veerify that the printer is under warranty. So...I have been trying to get satisfaction since Nov 2012. Promised a case manager, no calls. The only conclusion I can come to is that HP does not care. I am only one small voice that they can ignore. Office Max won't help because I did not buy their bloated warranty program. I am frustrated and you can bet that I will think long and hard before I trust my money on any HP product. The printer must be a throw away. Beware before you spend any money with HP. The support is poor and HP just doesn't care!
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"Airprint? NOT"
on by Wilhem-the-GreatPros Multi functions. Quiet, and fast
Cons Distorted eprint, airprint doesn't work. Useless for anything other that the old ball and chain usb cable printers.
Summary They say Airprint? Doesn't work. Customer service from HP was useless and this problem as all over the blogs. HP: Make one that works and then I will buy it. Don't try to get my money based on a false promise of future updates. If you don't want or care about airprint or eprint this might be for you. In the next 12 months there will be plenty of competition that is priced right and it works. This isn't one of them. Anytime somebody tries to sell you something stating that it will work great after a few updates...stay away. Oh also the driver likes to delete and and remove it's self as default printer. A "not ready for prime time player" for the price.
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"HP Short Changed the Features."
on by RussWhPros Seems to be quiet enough, prints quickly, print quality is okay.
Cons While not mentioned anyplace but in the owner's manual, this printer cannot scan duplex off the automatic document feeder. This means the only way to actually scan a duplex document is with the flatbed, manually flipping each page one by one.
Summary Nice printer, but HP missed a huge feature that should just be included. If you need an ADF, you need duplex scanning. I can't believe they failed this one so badly.
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"Have had trouble since purchase."
on by LWebbGlobalPros reasonable price for promised features
Cons Noisey; false paper jams; printer head carriage jamming for no apparent reason; printer jets blocking; more
Summary Perhaps this is lemon, but I have logged over 4 hours with HP support just today! Still no resolution!
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"Easy setup but a couple of surprises"
on by doogsterPros Easy setup, good quality, toll free tech support, free IRIS OCR software
Cons Disappointed with scanning, and possible problem with printing to photo paper
Summary I was pleased with the ease of setting up, including connecting wirelessly to my home network including 2 computers (Windows 7 64 bit and Windows Vista 32 bit). Much better than the bloatware that came with my previous HP D110 All in One.
I thought I was getting a 14 inch flatbed for scanning, but I didn't read closely enough - it's 11 inch and you have to use the automatic document feeder to do 14 inch, which is no good for photos or scanning a large map or chart.
I also was enthused about the 4800 x 4800 scanning resolution. I tried it on a 5 x 7 photo and it said it was creating a 2 GB file and it wouldn't even let me proceed. Too large to send over my network? But I scanned at 200 dpi and it was much nicer than my HP D110 at 200 dpi.
On my first tries at printing on HP 8.5 x 11 Advance Photo Paper, the printer wouldn't grab the sheet from the cassette and said out of paper. I can't say whether I've completely solved this, but I printed successfully by loading multiple sheets of photo paper in the cassette, instead of putting just one sheet on top of the 50 sheets of inkjet paper. So maybe the back of the sheet was slippery or there was a difference in the friction between the sheets. Like the Undrtaker's sign said, "Remains to be seen".
HP Officejet Pro 8600 e-All-in-One user reviews
Quick Specifications
- Office Machine Type Fax / copier / printer / scanner
- Office Machine Functions Copier Fax Scanner Printer
- Printing Technology Ink-jet
- Media Handling / Max Original Size 8.5 in x 11.7 in
- Scanner Optical Resolution 4800 x 4800 dpi
