"I hope HP becomes a thing of the past!"0.5 starson by ScrewIt13
Pros: If the features of the printer actually worked, I could give a few pros.
Cons: Awful longevity, terrible tech and customer service support.
Summary: Less than 3 years old and the product is already defunct. Just bought cartridges and haven't even been able to use them. Prints blank pages, sometimes with streaks of color. Tried every repair on the HP website for "blank printing malfunction," nothing works. Called tech support and they tried to have me go over the same test I had already done. End result, to have me pay for the same exact model at 163.00 or an upgraded model for 189.00, when it was their hardware that began malfunction from NO USE in the 1st place. What kind of customer service, business practice is that?!?! They build a low quality product and when it goes bad in less than 5 years they want me to pay for an exact replacement!?!? Every HP printer we've ever bought has never stood the test of time and has always needed to be replaced at least once before actually getting a decent LEMON. Will never buy HP printer again and will stay away from all products because of the AWFUL support. Products are garbage and customer/tech service is useless.