"Had the printer for only 10 weeks and it quit working!"1.0 starson by bonitangreg
Pros: We liked it as long at it was working correctly.
Cons: Getting it to actually "Print" when prompted using wireless connection was frustrating! Switched to using the USB to avoid the printing problems. The power switch quit working and we had to send it back to HP.
Summary: We received our RECONDITIONED (Not New)replacement printer from HP and it turned out to be a nightmare. It had 3 problems, detecting the loaded paper in the tray, causing paper jams when it finally would print and when a scanned or printed document finally came through, it would come out blank. After 5 additional phone calls to HP to try and get another RECONDITIONED printer, they told me the reason it was taking so long is because we did not purchase an extended warranty when we bought the printer 10 weeks ago. So evidently we are being punished for that. Very unhappy with HP right now. Not sure what to expect with a second RECONDITIONED printer finally on its way.