- Average user rating: 2.5 stars out of 46 reviews Back to product review
- My rating: 0 stars
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2 out of 4 people found this review helpful
1.0 stars
"HP C5180 TRASH TECH SUPPORT INDIA !!!!"
Pros: I SPOKE TO INDIA FOR 3 HOURS
Cons: TECH SUPPORT INDIA THE WORST HP ARE CONS!!
Summary: THE C5180 A GIFT FOR CHRISTMAS DIDENT HOOK UP TILL JAN 25 07 OUT OF BOX DEFECT PURCHASED FROM WWW.HP.COM MISSED THERE 21 DAY RETURN POLICY CONTACTED TECH SUPPORT 3 HOURS ON PHONE IN INDIA COULD NOT UNDERSTAND THEM THE BEST THEY COULD DO IS SEND A REFURBISHED PRINTER OR REPAIR .BUT THIS WAS NEW OUT OF BOX ???? THEY EVEN TOLD ME TO REPLACE THE INK CARTRIDGES 6 OF THE OUT OF MY POCKET SO THEY WILL KNOW IF ITS A PRINTER OR INK PROBLEM NO WAY HP NEEDS TO HIRE PEOPLE FROM THE GOOD OLD U.S PEOPLE WE CAN UNDERSTAND DONT BUY THIS PRINTER OR ANY OTHER HP PRUDUCT OR YOU WILL SPEND A LOT OF TIME TALKING TO PEOPLE YOU DONT UNDERSTAND !! AFTER 6 PHONE CALLS I INSISTED TO TALK TO SOMEONE IN THE U.S 30MINUTS LATER TRANSFERED BACK TO INDIA STILL DEFECTIVE PRINTER HP SHAME ON YOU PS THE RATING OF 2 INSTEAD OF 1 IS BECAUSE THE ONE AMERICAN I SPOKE TO WAS VERY NICE AND HELPFUL
- 3 replies to this review
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I did not even bother reading your review because you shouted in all caps. That is rude and is difficult to read.
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Anybody whose spelling and punctuation are as bad as in this post is on shaky ground criticizing the language of others! And, BTW, my wife just bought a C5180 and we are stunned by the excellent quality of photos printed from her CF memory card. One has to use the right paper, but we can't distinguish between the photos we print and those printed photographically by commercial photofinishers.
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Using all Caps is like shouting. I don't like India tech support either, but Dell and AOL use it too. Fact of life. I notice your post sounded a little less than intelligent... so perhaps YOU failed to read the set-up instructions properly? easy to blame the Indians when you can't understand English yourself. If you had a valid criticism of the product itself-- quality, features etc, I'd understand, but your rant sounded juvenile.
HP Photosmart C5180:
