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stars
"Such a Disappointment" on by KidfreeKaye
Pros: The sleek size and classy look.
Cons: Ink consumption, Bad Photo quality, Noise, Technical Problems, Ink smudging/smearing, Poor text scanning quality.
Summary: In two weeks have had MANY problems. The first was a technical problem with Macintosh iPhoto compatibility. It simply wouldn't print on the photo paper in the photo tray, but always on the plain paper. After an hour on phone with HP tech (being transferred to many dept.s), it turns out you have to go thru 2 extra steps to print a photo if you are using iPhoto! (i.e. go into "Advanced" select photo tray, etc.) So, I thought I could live with that, but then noticed a lot of NOISE after each printing, and speed was not so good. Then, I noticed when I printed out my chapters (I'm a writer) to send to publishers, the black ink smeared on several pages. Printed them again, still happened! Then, 7 days after using the printer, the black ink ran out. Bought more, and the next day the Cyan ink was low. Then, after printing TWO black & white 4X6 photos, the photo black ink ran out, plus the regular black again! (2 days after I had replaced it!) So, a total of 4 ink cartridges ($40) needed to be replaced within 9 days of buying the computer. My 13-year old Epson took MONTHS before I'd replace ink. Then, it doesn't speak to Macintosh or Word software well. When I click "Reverse Print Order" (which I've been doing for years), this printer will not reverse it, no matter what I do. The scanner is fun to work with (editing, cropping, etc), but scanned TEXT from articles (that I need to send to potential publishers) is unclear and hard to read. Lastly, the photo quality is not great. Color photos are a little dark, not crisp or bright, and Black & White photos don't have good contrast. The good news is, Office Max said I can return it for a different printer tomorrow (because I bought the service agreement.) I only wish I could have found a review on this product before buying it. (I guess it was too new.) So I was the Guinea Pig for all of you!