- Average user rating: 2.0 stars out of 95 reviews Back to product review
- My rating: 0 stars
Full user review
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4 out of 4 people found this review helpful
0.5 stars
"Do not buy this printer"
Pros: fax and copier
Cons: paper jams and slow software
Summary: I do not recommend buying the Hewlett-Packard C7280. This has been the most frustrating printer I have ever owned. It performs some functions well but the reason I purchased it was to generate reports for clients and it cannot print fast. It does not matter what the specifications say, the paper feed tray is unable to feed paper as fast as the machine wants and jams several times during every report.
As a rule, do not try in print in fast draft because it will jam paper. The software has bugs in it and this too does not allow it to print fast. Our previous HP printer could actually do 30 pages per minute. This printer in the ?draft? mode stops every page and waits three or four seconds between printing. This machine can only create 10 pages a minute in draft mode. After several phone calls and e-mails to Hewlett-Packard, the technicians in Pakistan have no idea what to do. The technicians that responded by e-mail had me change a setting on the printer that is so hidden it could never be found and then 50 percent of the time the machine reverts back to the original setting of holding every page for three or four seconds and so will still not print as fast as advertised.
On top of all that, my reports average 45 pages for clients. The machine is not capable of printing 45 pages without stopping and cleaning itself. This is as frustrating as trying to get your dog in public to stop licking itself. The machine simply stops, makes a lot of noise with the carriage possibly going back and forth for up to 60 seconds in the middle of trying to print. Another frustrating software bug does not allow the print spooler to function correctly. After several phone calls and e-mails, the machine magically defaults back to going slow and may take up to two minutes after hitting ?Print? before the machine will generate the first page. Then I still have to deal with this being a faux/pretend printer and not a real printer.
Simply put, I was suckered into buying this model and it does not deliver on the majority of claims. Do not buy this printer.
- 2 replies to this review
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Your first mistake was buying a Photosmart printer for a business, if you read the name carefully, it's a PHOTOSMART, made more for printing quality pictures than for a business, if you needed a printer to print off reports on a daily basis, you should have probably bought an OFFICEJET all in one printer, HP codes the name fairly well, so most people will know what printer they should buy... if you are going to use the printer in an office, than an Officejet is the way to go, if you want to print pretty pictures, stick with your Photosmart
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I don't own this model Photosmart but I don't think it was ever intended to continuously print 45 page reports, even in draft mode. Get a cheap laser printer for that. One possibly overlooked reason for the constant paper jams could be inferior paper.
This printer is aimed at someone who wants a multifunction device with the ability to print nice looking photos along with good looking documents.
Where to buy
HP Photosmart C7280 All-in-One:
$169.00 - $199.98
| store | price | in stock? | rating |
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$178.19 | Yes |
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Amazon.com Marketplace
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$199.98 | Yes |
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$169.00 | Yes |
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