Pros It's pretty.
Cons Loses wifi connection constantly, zeen doesn't work most of the time, it is slow to turn off/on, it shoots paper on the floor, no autofeed available, unnecessarily complicated. Constantly in need of time-consuming troubleshooting.
Summary This would be an awesome printer if it worked and had an ADF. Alas, neither is true.
Pros Able to print from iphone.
Cons My Zeen was defective upon purchase, and it took a long time to get replaced through HP. The scanning software is slows and locks up. The whole system just seems boggy and a pain to use.
Summary Major disappiontment. Problems with the Zeen tablet, problems with scanning software.
Pros It prints in color...when it decides to print.
Cons The tablet won't stay seated. Continues to discharge and then you can't print because the tablet (aka the "brain" of it) can't be recognized. It is a horrible waste of technology. I wish I had never purchased it.
Summary If I could possibly give it zero stars, I would. I can't keep the tablet seated so it will stay charged. Sometimes it will sit there just fine. Then there are times, oh say, when it is absolutely critical that I print...and it won't work. Thanks HP.
Pros NONE, because mine does not work and has not worked the way it was intended since I bought it.
Cons If it did what it is suppose to do without issue it would be a great product. However, HP is a greedy company that does not care about the customer. I've wasted hours of my life dealing with their customer service.
Summary I need HELP! I was told my HP Photosmart eStation C510 is out of Warranty. However, my replacement Zeen, because my first one was broken from the start is not even a year old. Now, the Zeen will not connect and HP wants me to pay $250 dollars for a another refurbished one! This is $400 dollar printer, that is absolutely defective! I spent nearly 2 hrs on the phone with HP, hours reading posts & attempts to fix the damn thing. I can reset it, program to the United States & English, but then frozen because it will not connect to the printer. HELP, BostonJames73@aol.com
Pros There are none of three I have owned now have ever worked. Have spent almost as much in print cartridges as i did the printer running test pages.
Cons Software for scanner is useless. No phone line for fax, third party software only, and yes it is a pay service. Zeen never stays connected.
Summary I became a member of Cnet just to warn others. I have spent in total 8 hours with technical support now and still do have a working printer. Was told by HP and I quote, " You should have returned it to the store the first day and gotten a refund, all we can do for now is send it to service." Was told by HP service, "The scanner function on our printer is garbage, you need to use third party IMAGE CAPTURE software if you want it to work properly. Was told by HP service that since the fax portion of the printer is only third party software they cannot assist in any fashion. Print heads would never align. Have spent more time trying to get it work then it working. Have spent almost as much money on paper and ink running tests then what the printer costs. Based upon my experience with both HP service and the product itself I WILL NEVER purchase an HP product again