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HP Photosmart Premium Fax All-in-One (C309a)

Average User Rating

1.5 stars 143 user reviews
My rating: 0 stars

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  • Rating Breakdown:
  • 5 star:
    13/143
    13
  • 4 star:
    11/143
    11
  • 3 star:
    12/143
    12
  • 2 star:
    28/143
    28
  • 1 star:
    79/143
    79
Results 1 of 143
  • "Nice hardare, Absolutely horrible software"
    1.5 stars
    on by segesvar

    Pros: Scanning and printing are fine when the thing works

    Cons: Horribly painful software problems. Device disappears and won't reinstall. Software is terribly invasive and prevents my computers (XP) - 3 of them - from starting up and shutting down without long delays

    Summary: I am returning this thing to costco and buying a Lexmark multifunction device. HP needs to correct and improve software as well as cartridge use and expense before I would ever consider another of their products.

  • 2 replies to this review
  • reply on December 14, 2009 by WGS

    Hi,
    I don't understand why some people find this devise so easy and wonderful to use and others just can't seem to make it work. Also can't understand why some people point to the low cost of operation using XL cartridges and others seem to think cost of operation is exorbitant. It sounds like the story of the blind men describing the elephant! (There are lots more reviews on the Costco and HP Web sites.)

  • reply on November 4, 2009 by chrisfoxbkk

    I agree. Whenever a page is ready for duplex it pops up a window on my PC stealing my attention away from work. I don't care that the ink is drying. That's the printer's responsibility. Let it just do its job without nagging me.

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Back to CNET's review of the HP Photosmart Premium Fax All-in-One (C309a)

Where to Buy

MSRP: $367.00

See manufacturer website for availability.

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Quick Specifications

  • Office Machine Type Fax / copier / printer / scanner
  • Office Machine Functions Copier Fax Scanner Printer
  • Printing Technology Ink-jet
  • Media Handling / Max Original Size Legal (8.5 in x 14 in)
  • Scanner Optical Resolution 4800 x 4800 dpi
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