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- Average user rating: 1.5 stars out of 98 reviews Back to product review
- My rating: 0 stars
Full user review
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15 out of 15 people found this review helpful
1.0 stars
"Major disappointment in photo printing function"
Pros: Does a fantastic job on text documents, extremely economical ink usage
Cons: Faulty photo print program
Summary: Just bought this printer 3 days ago after 3 weeks of research on ink usage and user opinions of about every printer out there. Kodak seemed to be the best of all so I made the 80 mile trip to buy the 5300. I refuse to pay HP's extortion ink prices now even if I have to upgrade to a laser. The 5300 did a fantastic job of scanning documents, also printed a couple hundred pages of text on draft which still made clear copies and hardly made a dent in the black ink supply. Tried the stand-alone photo printing for the first time tonight, it has taken over 2 hours to print 8 photos because of constant errors, only two are usable. Went through the entire sample pack plus 3 more. First photo took 5 tries, sent it through after printing about 1-4 inch on one end then said the printhead was loose and to remove it. This is impossible to do and no instructions anywhere on their website how to do it. Mashed on it, put the cartridges back in, shut the top and it was ready. Used the same paper, sent it through and got another 1-4 inch of print on the edge and gave the error message again. Printed 8x11 sheet of text, went through fine. Tried photo again, loose printhead message. I had the cartridges out at least 5 times, jiggling the printhead each time since it's impossible to remove. Next 5 attempts it would spit out the Kodak paper and say wrong paper size, to load A4 (it was A4). Had to cancel print and start over finding the photo I wanted to print, to get rid of that message. Very first photo looks like it's covered with sand although best was chosen. 2nd photo printed two-thirds of the way through and spit it out, no error message, just didn't go to the end. Same thing happened on the 3rd photo, got a partial. 4th printed perfect, wasn't doing anything different. 5th and 6th prints - got partials. 7th print - perfect. 8th print - got about 1 inch of print then it spit it out. Put the same paper back in, chose the same photo again, it reprinted the one inch same as the first time and spit it out. no error message saying why it doesn't complete. I think I got a lemon! Another 80 mile trip to return it. Back to Walmart for photo printing for 15c a copy. LOLUpdated
First time it printed 1-4" on the end and spit out and gave the 'missing printhead message' so I removed the cartridges and mashed on the printhead again, put the cartridges back in and it appeared ready to go. had to wait til the memory card loaded again, found my photo and cropped it (for the 4th time), turned the paper around and put the same one back in since only 1-4 inch was ruined. This time it started printing, but only got half-way through the 4x6 before it stopped and spit it out, again with no error message. I'm not wasting another single sheet of 4x6 photo paper on it. Nine sheets now,two good photos. What WERE they thinking when they designed this!!! Their heart is in the right place trying to bring some sanity back to the ink prices, but they've got to have a dependable printer or they will fall flat on their faces.Updated
I only gave it a 2 the other night when I was trying for the first time to print photos and kept getting error messages and was very frustrated. Once Kodak explained how to reinstall the printhead, it prints photos like a dream, along with scanning and text documents. I would change my rating to a 10 if I could :o)
- 6 replies to this review
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Mine did the same thing. They finally sent me a refurbished (correct spelling????) one & it does the same thing. It prints about 1/8 of a page, thumps for a while & finally spits an almost blank page out & wastes dozens of sheets of paper. They tried to blame this on my computer, but now that I have read all this & everyone else has the same problem...It is the printer...it's the PITS!!!
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I bought the Kodak 5300 after trying to buy the 5100 and finding out no one ever has this in stock. The 5300 was about $50 more but I decided to give it a try. Once set up I printed one page beautifully. Then my wife tried it (it is her computer) and an error message indicated the printer head was missing or installed incorrectly. I tried it and when following the instructions didn't work, I called tech support. The good news is you actually do talk to a live person and rather quickly. While they are pleasant the resolution was to tell me I had a bad print head and they would send out a replacement print head. Today is friday. That means no printing until Wednesday of next week.
I have an Epson All In One in my office that worked from the start and I have had zero complaints about. We will wait for the pritn head and if this is nto resolved on Wednesday I'm going back to Best Buy and returning the Kodak - I did buy the extended warranty, and asking them to replace it with an Epson all in one. -
In my case, I had to update to the latest printer firmware by Kodak - downloaded from their website. Give the update time to install as you do not want to interrupt it. Also, time to install software from cd was lengthy as Microsoft .net framework took considerable time to complete.
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I had a problem when I first tried photo printing from a camera card, kept getting error messages about missing or misaligned printhead, and to remove and reinstall, and ruined several sheets trying to get it to work. No info anywhere on how to get the printhead out, so I emailed Kodak and once they replied with the super-simple and easy removal (take out the black cartridge, reach under and press a release button) and I was able to reinstall the printhead, it worked like a dream. I printed out numerous 4x6 photos in no time, all perfect. You can even zoom and crop before printing.
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As the print head procedure is not documented by Kodak can you post the process so that the rest of us have it should we need it ?
Thanks so much -
I have been to two Best Buys and one Office Depot.
All three 5300s I've tried produce the same flat, low contrast photos. Do you have rich looking photos?
Where to buy
Kodak EasyShare 5300 All-in-One printer:
$356.99
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Amazon.com Marketplace
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$356.99 | See Site |
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