"Bought w/ Discount But Just As Expensive"2.5 starson by GirlinCollege
Pros: The color cartridges are replaceable in each color; with HP and other brands you have to buy a color cartridge with all three colors combined even if you are only out of one color
It is small and prints fast
The scanner is very clear
Cons: Customer service is hard to understand
Had two problems already in one month owning it
Summary: I bought this because it was $30 off at Office Max. I also liked that each color cartridge can be replaced separately. But, of course, this was one of the few things I bought with out researching first. I found that it was fairly new on the market, so there wasn't much about it online. During installation, I put in the cyan ink cartridge, and the printer said "cyan ink cartridge not supported." I "chatted" online with some unknown person and they sent me a new cyan cartridge. Everything worked fine, until about three weeks later, the black ink was streaking horizontally. It was so bad that I couldn't even read what I printed. I called that time and they sent me a new printer head and all "new" ink cartridges. I installed them, sent back the old ones, and on the 5th print the black ink again streaked. The black level says that it is only half through, but I suspect worse. I also did not know that the ink cartridges are so expensive. They are never on sale either! HP seems to be on sale now and then at Office Max. I suppose that I need to buy an ink cartridge now, but I sure thought black would last more than 5 or so printings.