"Pathetic support"2.0 starson by gec003
Pros: Excellent printer when it chooses to function.
Cons: Windows 7 compatibility problem. Frequently must restart computer to eliminate communication problem message. Seems to be no way to reach customer service, all you get is terrible tech service.
Summary: DO NOT BUY. Unable to contact customer service, incompetent tech support (supposedly "fixed" three times and still have same problem), major issues with Windows 7. Very disappointing product and support.