Pros Set up was well explained and VERY simple. Printing quality is great. Ink is super cheap. Printing/copy/fax speed is fantastic. The touch screen is really cool and simple to use. Customizable options are a plus. Overally the best all in 1.
Cons Scanned documents take a while to appear on my computer. No manual feed for company letterhead.
Summary This printer does everything. It's perfect for my small business. I actually find it fun to use. I normally never write reveiws like this, but I'm so impressed with the Lexmark Pro 901 that I'm taking time to write this in hopes that other people find it in the sea of other printers out there.
Pros Easiest Setup I've yet to experience; Great printing quality; Good speed; A huge variety of features; Very, very easy to use, very user friendly; Touch screen is more useful than I expected; And the best thing about this printer: Ink prices.
Cons The paper tray can be just a bit fussy at times.
Summary First off, I do not give this product 5 stars lightly.
I am a fairly tech-savvy person, and I can honestly say that out of all the printers I have ever used (which is a good number of them), this is by far my favorite one.
Right off the bat, I will say the best thing about this printer is the prices of the ink. Most affordable ink I have ever seen. (Black ink especially, at $5.00, as well as color ink exceptionally affordable).
The next best (if not just as amazing) thing about this printer is the setup. Most printers I have used are SUCH A PAIN to set up among both Apple (Mac) computers and PC (Windows) computers. I have never had an easier experience setting up a printer between both operating systems on multiple computers. It works both wirelessly and plugged in to a computer, either way or both ways.
Print quality is wonderful! I have printed both black and white text and images, as well as color, and it all looks great.
The only thing that this printer has given me trouble with is taking the paper tray out and putting it back in. It might just be mine, but sometimes it can be difficult to put the tray in once it is out. However, I seem to have fixed something once I took it out completely, removed all paper from it, and rubbed it down with a smooth cloth and broke in the adjustable paper setting movers.
The amount of features this printer has is overwhelming. I keep the screensaver to be a clock, so whenever the printer is not being used, you can look right at it for the time.
You can scan to any computer the printer is connected to with the push of a button (well, the tap of your finger really, as it is a touch screen). You can plug a USB drive into it to get pictures printed, scanned, etc.
I will not go on, because there is too much to list.
A quick note - I do not use the Fax feature, so I cannot say how that is, although I have a feeling it is just as great as all the other features. (Also, the touch screen is completely customizable, so I was able to get the "Fax" button off of there).
I would most certainly recommend this printer to most.
This printer is my home printer which my family can print to from anywhere in the house on whichever computer or laptop or device.
Pros Ease of Installation, Ease of Replacing Ink, Ink Cartridges are Inexpensive, Scanner, Fax and Copier. Lexmark realizes that there is a problem with this printer and are gracious about replacing it (which new model has prob also) or sending you replacement
Cons It ALWAYS HAS A PRINT HEAD ISSUE. It either needs to realign the print head or it needs the ink cartridges reinstalled when you have not even touched them. Out of the blue it will need to realign the print head and then tell you to reinstall them. POO
Pros Easy install procedure.
Cons Faulty print head and wouldn't connect via WIFI.
Summary Is it too much to ask that it work right out of the box?
Pros Promise of functionality, responsiveness of Lexmark service with repeated calls for help (A for effort)
Cons Utter malfunction, Lexmark's inability to fix
Summary I'm shocked by the largely positive reviews of this printer.
I'm not a big review-writer but was compelled to create an account just to warn people against this printer, which is really, really bad.
I'm on my 3rd printer. I've also had the print head replaced twice. I've tried everything I could to get a refund direct from Lexmark, but their strict policy only allows for continued "repairs" until the problem is fixed. In that sense (and in fairness to the Lexmark brand) they're very responsive and try hard to make it right (hence the repeated replacements.) But the problem, it turns out, is that the printers aren't broken. They're just poorly created.
• Routine paper jams
• Frequent ink leaks - several times, when printing photos, the paper has come out completely saturated with one color of ink or another.
• CONSTANT color issues: when printing photos, colored text, etc., it invariably comes out with discolorations (blue = green, black = gray, etc.)
• The touchscreen freezes about 3/4 of the time i use it, requiring a reboot to continue use
• The scanning quality seems lower than advertised - always comes through a fuzzy
• The print quality - when it DOES print correctly (rare) - is still very low. Not sharp, not vibrant.
I'm somewhat computer savvy and have tried EVERYTHING recommended on the site to remedy my problems - updated drivers, firmware, etc. No luck.
FYI: I'm using it wirelessly with my new MacBook Pro, so my only thought is some sort of operating system incompatibility, which might explain others' satisfaction with this printer.
For me, though, it was a big mistake. And even though I'm on my 3rd, shiny new one, I'm going to buy a different brand of printer, because it's essentially useless.
Stay away! If your experience is anything like mine, you will surely regret it.