Pros prints fast
Cons Printhead has failed 2 times. Ink cartridges say 500 copies - I get only 50-75 per black ink cartridge. Cheaper to buy but in the end costs much more!!
Summary Would never buy again. Will return next week as it doesn't do what I needed it to do and that was save me money on ink.
Pros When it works it is a good printer.
Cons Document feeder problems, does not sense paper on a regular basis. Wifi connnection to computers is constantly lost, have to restart computer to be able to print. Scan to pdf is a huge file unless you scan at lowest quality. Support is very poor. Cust
Pros Cheap black ink (although the other colors are standard pricing). Even that is misleading as the #1 paper tray prints black using all four colors - customer service admitted this to us after we had major printing and ink issues.
Cons Bought for the capability to use 2 paper trays - one for envelopes. Customer Svc couldn't fix software issue printing color envelopes from the #1 tray (the #2 tray cannot accept envelopes at all) - said printer will not print color env from MS Word!
Summary After losing days at a time of staff efforts we took four of them back at a huge money (but more important a huge staff time) loss. Look elsewhere, these are not "business" printers and the software compatiblity issues with something as standard as Microsoft Word was ridiculous.
Pros Ink cost. Speed. Wi-Fi and apps.
Cons USES COLOR INK TO PRINT BLACK!!! There is an option for print black only in the print properties screen but you have to remember to use it. Some of the scanning software is subpar, but there's an easy fix.
Summary At under $5 for an extra large black cartridge (570 pages), this is super cheap. Add in that Lexmark will give you one free cartridge after buying your fifth, and another when returning the five empties, and you get 7 cartridges for under $25. Or, even better, office max gives you $3 for each returned empty cartridge so your total cost per cartridge is under $2 each. Impossible to beat. Basically the ink cost savings will pay for the printer itself in no time.
One downside is that my color inks have been getting used to print pure black pages. This can be fixed, although you need to remember to do it each time you print. To do this hit print, then when the print options box open, select properties, then in the bottom right, select "Print using black ink only."
Some of the complaints about the scanner software seem to be correct. It will cut off the sides of a scanned document or pull it in really tight. To fix this, go to scan something. It will go through the series of menus. At the last one it will list everything that's being done. There's an option for "original size". Normally it's auto detect. Change this to letter. Then it'll scan the full bed and you won't have the cut off problem.
Overall: Few problems here and there. All the problems I've seen so far have a work-around, but it's somewhat of an annoyance to have to tweek a few settings each time you're doing something. Overall though, it's like I've gotten the printer for free because of the super cheap ink and the savings from that. For the most part, it's a great printer. Good print quality, super fast, lots of options, like scanning to email, or saving scans in lots of formats, etc. Great apps that are all free. Customer support has been very good when I've called them. I don't think there is such a thing as a perfect printer, so I can't complain much about this one. Yes, I'd buy another one if starting all over again.
Its reasonably priced?
And did I mention the Auto-document Feeder
Summary This thing is a Joke, if you plan on Scanning/Copying/Faxing anything at all get a different printer. The first one I got didn't work at all, after calling Lexmarks Tech support department (a waste of 2 hours), they mistakenly sent me a Pro 205 to replace my Pro 905, wasted another hour with their support dept. and finally received a proper replacement, which I will admit worked better, though not well.
The autodocument feeder does not recognize a single sheet of paper by its self, you have to open the flatbed and place it in manually. I know it sounds so terrible... however if you place a stack of paper there, it consistently takes multiple sheets, and almost always leaves the last sheet there.
If this is a scan, then you have to start at the beginning and in order to avoid frustration as it will continue to take multiple sheets, you just wind up placing each document individually into the flatbed.
If this is a Copy then you have to go through your document and see what pages didn't copy and redo them and then reorder your copied document.
If this is a Fax then you are going to have to call the person you faxed and see what pages they missed and resend those.
If you try to Scan/Copy/Fax something that is not a perfectly flat, pristine document (ie a mail piece) you better iron it first, any kind of bend or fold and the auto-document feeder will not recognize that it exists...
Unless you want to waste all your time opening and closing the document lid scanning/copying/faxing pages one by one, this printer is not for you.
If you can care less about the scanning/copying/faxing function and want a printer that is slower with poorer quality than its competitors and has terrible support... This is it!
I have spent countless hours being jacked around by their tech support, i cannot return it to the store purchased from as the serial number doesn't match the one on my receipt thanks to their swap. They promise to return calls and never do. They promise a refund but tell me it will take 5 to 7 weeks to process. So now after buying a Lexmark I will be out of a printer for almost 3 months.
I know its Shiny, but if you wish to copy/scan/fax then Move on!