"SUCKS!!!! That pretty much sums it up."0.5 starson by reviewer60606
Pros: It prints cleanly (WHEN it prints). No other pros, sorry. I would be lying if I said there were.
Cons: 1) service sucks (see summary) 2) only the printer ever works consistently 3) no automatic software update, so if it's been a while since you've used scan and fax, you'll have to spend lots additional time to fix-usually when you can least afford it!
Summary: I've spent HOURS on trying to get this thing to work. Customer service often routes me to the wrong place (I have a mac and I wait an eternity online to speak to a human, only to be told that I have the Windows section, so guess what..??? I just get transferred and spend ANOTHER 45 minutes getting through to the mac section (hopefully). NO apology, no attempt to bump me up in the queue due to their mistake....why should they care? They're getting paid for THEIR time. Just lots and lots of wasted time. If you have a lot of time on your hands and love speaking often to customer service with people on the other side of the globe, then buy this one. If you have a life (like I do), I wouldn't advise it.