"Miserable Software - A Business Nightmare"1.0 starson by BusinessOne
Pros: Cheap black ink (although the other colors are standard pricing). Even that is misleading as the #1 paper tray prints black using all four colors - customer service admitted this to us after we had major printing and ink issues.
Cons: Bought for the capability to use 2 paper trays - one for envelopes. Customer Svc couldn't fix software issue printing color envelopes from the #1 tray (the #2 tray cannot accept envelopes at all) - said printer will not print color env from MS Word!
Summary: After losing days at a time of staff efforts we took four of them back at a huge money (but more important a huge staff time) loss. Look elsewhere, these are not "business" printers and the software compatiblity issues with something as standard as Microsoft Word was ridiculous.