Manage updates with the Download App
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"Black and Color Ink Required"
on by andrea6575Pros Wireless printing
Cons Both inks to print AT ALL
Summary I have not had any problems with this printer until the color ink ran out. I do not print much in color and just wanted to print a black document. The printer is designed to NOT print anything, even if you have black ink, until you pay to replace the color ink as well. I could never print anything else in color, but I still have to have full color ink sitting there in the machine for the printer to work. This is just a way for Lexmark to continue to suck money out of their consumers. Technical service chat was no help either. None of this information is included in their documentation they send with the printer. If you want a printer to print documents in black ink, make sure you are willing to always front the bill for the color ink as well.
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"Garbage! Keep your money."
on by diddlydoPros Ton of features
Good Looking
Wireless ConnectionCons Ton of features that never work!
Not a great looking paper weight, which is the only function it serves.
Wireless Connection will not stay connected.
Printhead Errors! Wait, the update fixed them. Nevermind, it actually didn't fix them.Summary This thing is crap. It never works when you need it. Has never just printed out a job without requiring some additional step from me, i.e., get updates, clean printhead, etc.
Spills ink on the pages during constant resets and recalibrations, and then you're out of colored ink before you ever even print a color document.Customer servivce is friendly, but they don't fix anything. And they high rating it receives on the Lexmark website relative to the reviews every where else should tell you something about the ethics of the company. Obviously, they are picking and choosing reviews or using some other tactic to skew the ratings on their website. Avoid this company. They admit there are issues, but that doesn't fix the issues. Stay away. -
"Good while it lasts..."
on by rndacsPros Wireless printing and scanning was good while it worked.
Cons 5 year warranty that it boosts does not do it any good if technical support has no clue. After multiple phones calls over several days and over 8 hours on the phone, printer still didn't work.
Summary I owed my Pro705 for 16 months. Overall, few problems.But when I had a serious communication issue, it was never resolved. Will never ever buy Lexmark again.. and would not recommend it. I trashed it.
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"If I could give it no stars I would. Junk"
on by fishingfrecklesPros probably some if it worked
Cons there are a lot
Summary I bought this from HSN the first printhead didn't work so the company replaced the whole printer with a new version printhead so they said. But the second one doesn't work either. We had to go online and have Lexmark take over my computer trying to fix it. They said they are having problems with the heads made in Mexico, but this one is Philipines and doesn't work either. I willl never buy another. I am still in the process of trying to get a replacement machine or get this one fixed. HSN said they cannot replace it and to go through the Lexmark company. Hours on the phone and a big headache. Zero stars from me
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"TERRIBLE Service"
on by bawordenPros I think it prints if I could get it to ever work. Printer cable connect doesn't even work. Are you kidding me? Come on Lexmark PATHETIC
Cons THE WORST CUCSTOMER SERVICE OUT THERE. Hard connect doesn't even work and NO ONE at Lexmark helps. HORRIBLE run away and choose a different printer
Customer Service
Wireless / Printer Cable connectivity etc etcSummary Run away from this company they could care less about service just expensive printing cartridges
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