Pros Adf, great scanner, fax, and decent printer
Cons non so far, regular ink cartridges don't last long.
Summary I bought this at Target on sale for $62.00 plus tax and got an incredible deal! I have had this printer for about a month and so far I have had no problems. I set the machine up in 10 minutes and it works great. I found the software to easily install and works great for me. I have used it to fax, print, scan, and copy and all work great! For the price it's a great machine.
Pros It prints?
Cons Techsupport sucks, Can't get it to fax or scan.
Summary I bought this for my home.
I installed the software exactly as instructed.
But after following all directions it would print, but not scan or fax from the computer.
So I went on the website to find technical support. I couldn't find a phone number, so I went for the 'live chat'.
Well, after going through 3 live chat technicians and uninstalling and reinstalling and doing everything exactly as they said....and rebooting, completely screwing up my configuration and removing all anti-virus and firewalls I was still having the exact same problem.
Finally after 5 hours I got annoyed and went to live chat again but told them to give me a phone number to call.
So they did, and that guy had me do the exact same things over and with the same result.
Next, they wanted to call me back.
I'm still waiting on that call back.
Basically, I'm sure the printer etc works fine...in specific conditions....where your computer is fresh out of the box or something, but if you've got anything else running on it they appear to have set it up to conflict with other stuff.
So major negative points to lexmark programmers for not resolving that issue.
I'm going to take it back and switch to a different manufacturer entirely.
Pros Great scanning and printing. It's nice to be able to send faxes with out using a fax modem or software on the PC.
Cons Uses more ink than I like. Has a tendancy to mess up on the paper feed causing double printing for a line or two.
Summary My old printer (which still works) is a Canon BJC-4200 Photo which I paid $170 for. My old scanner, a Mustek costing me $120, which quit on me which is why I went shopping. I originally started look for a new scanner, but after my brother suggested I look at the All-in-One Printers I began to realize that I could update both and resolve an old problem I've had with using my PC to send and recieve faxes. I stumbled across the Lexmark X5470m at Walmart and was impressed by what I saw. The price of $90 was also impressive so I bought one. Since I haven't used any of the other All-in-One Printers on the market, I don't know how they compare quality or performance wise. But none of them compare price wise to the Lexmark X5470. For my purposes, I find that this device does everything that my old equipment did. Only it does it better, faster, and for less money with the following exception. The Lexmark X5470 ink cartridges either don't come with as much ink as my old Canon ink cartridges or the Lexmark is putting more ink on the paper because it goes through ink cartridges much faster. For example a BC-20 black ink cartridge for my Canon BJC-4200 printing text at normal resolution will print about 700 sheets of full page text. The #32 black ink cartridge for the Lexmark appears to print about 100 to 200 pages. I picked up the High Yield Black #34 and Color #35 cartridges for the Lexmark this week to replace the #32 Black and #33 Color when then run out. Lexmark claims that the High Yield cartridges will last more than twice as long. If that's true, that will put them in the same category with the Canon print cartridges for price.Updated
I've noticed some of the praise and complaints for the this printer since I first reported on mine. I never have paper jams, but then I learned long ago that you can not use copy paper in any inkjet printer. You must use paper designed for inkjet printers or you will get jams. I've haven't had problems with with the software at all other than I took me a while to learn how to get the fax from computer to work. Faxing with out the printer has always worked fine. Print quality is dependent on the print and paper settings. Draft is just that, for printing drafts. Low ink usage, lite fast printing. Normal works for most common printing. Changing paper mode from plain or auto to Heavy Weight Matt gets rid of the thin lines that run though the printing, but uses more ink and is slower. I don't recommend using any ink other than the High Yield Cartridges. The standard cartridges are too expensive for what you get. Am I still happy with this printer, yes I am. I would not use it for professional looking quality printing though. If that is what you are looking for, I suggest a Laser Printer. This is a general purpose printer only.Updated
I've tried twice to right updates on my review of the Lexmark X5470 printer that I bought.
There is something wrong with the review editor and it will not allow me to post a second review. The people at C-Net need to get this problem fixed.Updated
Yes I am.
I have put it through it's paces and the only real problems I've run into is the thin lines or streak through the print out and faxing from the computer.
The streaks are easily fixed by changing the paper mode from plain to Heavy Matt. Unfortunately this uses more ink also so I only use this mode when I want the best possible print outs. This problem doesn't show up during photo mode printing.
I had a problem with getting the software to accept my phone number inputs from the computer for faxing. This is a bug is their software and Lexmark has been told about this. Lexmark's support could be improved as they don't seem to understand or don't want to understand any problem beyond the basic ones.
I don't have paper jams, but then I don't use anything other than Inkjet Printer Paper. I learned long ago that cheaper papers will jam most printers. Never use copier paper!
"Disappointing ADF"on by danfox120
Pros Low cost, reasonable quality
Cons ADF never worked
Summary The Document feeder on the printer has never worked. I had a replacement printer sent from Lexmark and same problem. The paper ALWAYS jams. Never feeds straight. That is the primary reason I chose this model over a similarily priced HP - the ADF. So I'm a bit disappointed.
Pros Very Good scanning, B&W text, copying.
Cons Auto Feed- It sometimes fails.
Summary At the time I bought this printer, the $80 sale price was very competitive. I use it as the printer for one of my laptops, and I would buy it again. It gives me an easy to use fax machine (I've not tried that yet,) a copier when I need a copy when away from my office, a real good color printer, and a good scanner. I really don't care about what the Editors say about speed- in practice, when you need a copy, you don't notice the number of seconds it takes! If I can press a button, do something on my laptop, turn around a little while later and have eight great copies lying in the output tray, I'm happy. The software is pretty good, but for those who complain about it, I expect that they are pretty much novices, since they can get cheap or free excellent software online for photo printing, etc., etc. I never rely on manufacturers' software when I make a hardware purchase. I disagree with the CNET Editor's downgrading of the text printing: I think it's terrific. And the speed of the text printing is really fast! The controls are very intuitive and when I first got the printer home, I put it in its box, plugged it in, slapped a multi-color calendar cover on the copier, and made a print of it on plain paper. It was almost BETTER than the original!