- Average user rating: 2.5 stars out of 7 reviews Back to product review
- My rating: 0 stars
Full user review
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1 out of 1 people found this review helpful
1.0 stars
"Received 2 defective printers; one defective cartridge"
Pros: Not much; clean, sleek look; flat top surface
Cons: 2 Defective printers shipped to me; defective cartridge
Summary: The first printer I received did not have a working internal wireless card. After a few minutes on hold with Tech Support, the rep decided to send me a second Z1420. What are the chances that the second one would be defective? Well, I hit the jackpot on that one! Another DUD! The second tech support rep said they "understood that this is a great inconvenience to you" so they would send me an "upgraded printer".
Later I discovered that one of the black print cartridges was defective. 3 out of 4 worked. Is that acceptable to you?
I just saw the email, and, indeed an "All-in-One" is on its way to me. Unfortunately, it is not WIRELESS! That is the feature I wanted. I don't need another scanner. Now I'll have to pay an additional $50 for a wireless adapter. So, now I will have paid $125. Maybe I would have bought a different scanner for $125.
- 1 reply to this review
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Did you ever get this issue resolved? I think I have a defective wireless adapter as well, and my USB port on the unit is not making a good connection (it is loose). I have not been home during their business hours to talk to tech support to resolve the issue(s), so I just sent an email. I hope to hear from them soon. Did you have to send the defective unit(s) back?
Where to buy
Lexmark Z1420:
$59.99 - $79.99
| store | price | in stock? | rating |
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$79.99 | Yes |
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$79.99 | Yes |
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Directron.com
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$59.99 | No |
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$70.84 | Yes |
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$70.69 | Yes |
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